Porter Hills Health Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.58, RN 0.79, weekend 4.38.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.58 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 18 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
• "How many hours a day is a registered nurse physically in the building, including weekends?"
• "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Kent, MI — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• St Ann's Home — Grand Rapids, MI · overall 5/5
• The Laurels of Kent — Lowell, MI · overall 3/5
• The Oaks at Belmont — Belmont, MI · overall 5/5
• The Oaks at Byron Center — Byron Center, MI · overall 5/5
• Valley View Care Center — Grand Rapids, MI · overall 1/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Grand Rapids →