How to file a complaint about care →
No fines or payment denials in the published 3-year window.
278 West Eighth Street, Pontotoc, MS 38863 (opens Google Maps) · Pontotoc County · (662) 489-6411· 60 certified beds · avg 50 residents/day · certified since Jan 2, 2001 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ADVANCED HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 3.3★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Dec 3, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jun 8, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 4 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Mississippi avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.76 | 4.88 | 3.95 | top 44% in Mississippi; top 17% in the U.S. |
| Registered Nurse hours | 0.49 | 0.74 | 0.69 | bottom 22% in Mississippi; bottom 36% in the U.S. |
| Weekend total nurse staffing | 3.85 | 4.09 | 3.50 | bottom 46% in Mississippi; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.18 | 0.38 | 0.48 | bottom 8% in Mississippi; bottom 8% in the U.S. |
| Total nursing staff turnover (%) | 34.6 | 45.7 | 45.8 | top 23% in Mississippi; top 23% in the U.S. |
| RN turnover (%) | 57.1 | 38.4 | 42.9 | bottom 20% in Mississippi; bottom 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 0.42, weekend 3.34.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.13 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Pontotoc Health & Rehab Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advanced Healthcare Management, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/03/2003 |
| Hubbard, Gene | Individual | 5% or Greater Indirect Ownership Interest | 50% | 09/03/2003 |
| Griffin, Troy | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/03/2003 |
| Griffin, Troy | Individual | Corporate Officer | NOT APPLICABLE | 09/03/2003 |
| Hubbard, Gene | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2004 |
| Hubbard, Gene | Individual | Corporate Officer | NOT APPLICABLE | 09/03/2003 |
| Stephens, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2002 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Advanced Health Care Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pontotoc Nursing Home | 1.0 mi | Pontotoc, MS | ★★★★☆ | 3/5 | |
| Sunshine Health Care, INC | 3.0 mi | Pontotoc, MS | ★★★★★ | 5/5 | |
| Cedars Health Center | 14.7 mi | Tupelo, MS | ★★★☆☆ | 2/5 | abuse |
| Union Co Health and Rehab Center, INC | 17.1 mi | New Albany, MS | ★★★★★ | 5/5 | |
| New Albany Health & Rehab Center | 19.0 mi | New Albany, MS | ★☆☆☆☆ | 2/5 | |
| Tupelo Community Care Center | 19.3 mi | Tupelo, MS | ★☆☆☆☆ | 1/5 | |
| Diversicare of Tupelo | 19.5 mi | Tupelo, MS | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 255270.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details