Mississippi ›Southaven

Desoto Healthcare Center

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7805 Southcrest Parkway, Southaven, MS 38671 (opens Google Maps) · De Soto County · (662) 349-7500· 120 certified beds · avg 96 residents/day · certified since Feb 6, 2003 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ADVANCED HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 3.3★)

3/5
Health inspection rating (on-site)
inspected Sep 18, 2025
2
Serious findings on record
most recent Jan 30, 2024
$9,318
Fines, last 3 years
4.45
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Jan 30, 2024 · F-0656 · triggered by a complaint

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 2, 2024 (Past Non-Compliance)

▲ Actual harm, isolated · Jan 30, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jan 2, 2024 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

View all 17 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Sep 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Sep 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Sep 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Nov 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602
Jul 18, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jul 18, 2024F · Potential for more than minimal harm, widespreadThe facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851
Jul 18, 2024D · Potential for more than minimal harm, isolatedThe facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604
Jul 18, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jul 18, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Jul 18, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jul 18, 2024B · Potential for minimal harm, patternThe facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638
Jan 30, 2024▲ G · Actual harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Jan 30, 2024▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Aug 10, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Aug 10, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · from a complaint · F-0773
Apr 19, 2023E · Potential for more than minimal harm, patternThe facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561
Apr 19, 2023D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 4
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 2
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202340E
2024102G ▲
202530D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $9,318.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jan 30, 2024Fine$9,318

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMississippi averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.45
Mississippi average: 4.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.59
Mississippi average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.55
Mississippi average: 4.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMississippi avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.454.883.95bottom 42% in Mississippi; top 24% in the U.S.
Registered Nurse hours0.590.740.69bottom 40% in Mississippi; top 49% in the U.S.
Weekend total nurse staffing3.554.093.50bottom 22% in Mississippi; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)0.340.380.48top 43% in Mississippi; bottom 40% in the U.S.
Total nursing staff turnover (%)33.745.745.8top 18% in Mississippi; top 21% in the U.S.
RN turnover (%)9.138.442.9top 5% in Mississippi; top 3% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.22, RN 0.56, weekend 3.36.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Desoto Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Cain, BrianIndividual5% or Greater Indirect Ownership Interest35%07/17/2002
Desoto Healthcare INCOrganization5% or Greater Direct Ownership Interest100%07/17/2002
Hubbard, GeneIndividual5% or Greater Indirect Ownership Interest22%07/17/2002
Tice, RichardIndividual5% or Greater Indirect Ownership Interest22%07/17/2002
Griffin, TroyIndividualCorporate OfficerNOT APPLICABLE07/17/2002
Hubbard, GeneIndividualCorporate OfficerNOT APPLICABLE07/17/2002
Tice, RichardIndividualW-2 Managing EmployeeNOT APPLICABLE07/17/2002
Tice, RichardIndividualCorporate OfficerNOT APPLICABLE07/17/2002

All 8 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Advanced Health Care Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
  • "What is your policy on physical restraints, and what alternatives do you try first?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Mississippi midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 26 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Diversicare of Southaven1.4 miSouthaven, MS★☆☆☆☆1/5
Landmark of Desoto3.0 miHorn Lake, MS★★☆☆☆2/5
Graceland Rehabilitation and Nursing Care Center5.2 miMemphis, TN★☆☆☆☆1/5SFF
Delta Blues Health & Rehabilitation7.1 miMemphis, TN★★☆☆☆2/5
Parkway Health and Rehabilitation Center7.2 miMemphis, TN★★★☆☆3/5
Kirby Pines Manor10.0 miMemphis, TN★★★★★5/5
Allen Morgan Health and Rehabilitation Center10.7 miMemphis, TN★★★★★5/5
Highlands Health and Rehabilitation Center10.7 miMemphis, TN★★☆☆☆2/5
Shelby Oaks Post Acute11.8 miMemphis, TN★☆☆☆☆1/5abuse
Midtown Center for Health and Rehabilitation11.8 miMemphis, TN★★☆☆☆3/5
Majestic Gardens at Memphis Rehab & SNC11.8 miMemphis, TN★☆☆☆☆1/5SFF
Signature Healthcare of Primacy11.8 miMemphis, TN★★★★★4/5

Compare this facility with the 3 closest →

All facilities in Southaven →

Facility data as of CMS processing date 2026-08-01. CCN 255296.

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