Pontotoc Health & Rehab Center

Name: Pontotoc Health & Rehab Center
Address: 278 WEST EIGHTH STREET, Pontotoc, MS, 38863, US
Telephone: 6624896411

278 West Eighth Street, Pontotoc, MS 38863 · Pontotoc County · 60 certified beds · avg 50 residents/day · certified since Jan 2, 2001

Part of chain: ADVANCED HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 3.3★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 3, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 25, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Year	Citations	Worst severity that year
2023	1	D
2024	4	D
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Mississippi avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.76	4.88	3.95	top 44% in Mississippi; top 17% in the U.S.
Registered Nurse hours	0.49	0.74	0.69	bottom 22% in Mississippi; bottom 36% in the U.S.
Weekend total nurse staffing	3.85	4.09	3.50	bottom 46% in Mississippi; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.38	0.48	bottom 8% in Mississippi; bottom 8% in the U.S.
Total nursing staff turnover (%)	34.6	45.7	45.8	top 23% in Mississippi; top 23% in the U.S.
RN turnover (%)	57.1	38.4	42.9	bottom 20% in Mississippi; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 0.42, weekend 3.34. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Advanced Healthcare Management, INC	Organization	5% or Greater Direct Ownership Interest	100%	09/03/2003
Hubbard, Gene	Individual	5% or Greater Indirect Ownership Interest	50%	09/03/2003
Griffin, Troy	Individual	W-2 Managing Employee	NOT APPLICABLE	09/03/2003
Griffin, Troy	Individual	Corporate Officer	NOT APPLICABLE	09/03/2003
Hubbard, Gene	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2004
Hubbard, Gene	Individual	Corporate Officer	NOT APPLICABLE	09/03/2003
Stephens, Donna	Individual	Operational/Managerial Control	NOT APPLICABLE	08/07/2002

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pontotoc Nursing Home	1.0 mi	Pontotoc, MS	★★★★☆	3/5
Sunshine Health Care, INC	3.0 mi	Pontotoc, MS	★★★★★	5/5
Cedars Health Center	14.7 mi	Tupelo, MS	★★★☆☆	2/5	abuse
Union Co Health and Rehab Center, INC	17.1 mi	New Albany, MS	★★★★★	5/5
New Albany Health & Rehab Center	19.0 mi	New Albany, MS	★☆☆☆☆	2/5
Tupelo Community Care Center	19.3 mi	Tupelo, MS	★☆☆☆☆	1/5
Diversicare of Tupelo	19.5 mi	Tupelo, MS	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Pontotoc →

Facility data as of CMS processing date 2026-08-01. CCN 255270.

The Care File

Visit checklist — Pontotoc Health & Rehab Center

278 West Eighth Street, Pontotoc, MS 38863 · 6624896411

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 255270 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)