Phoebe Berks

1 Heidelberg Drive, Wernersville, PA 19565 (opens Google Maps) · Berks County · (610) 678-4002· 119 certified beds · avg 95 residents/day · certified since Sep 22, 1992 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5

Health inspection rating (on-site)

inspected Mar 18, 2026

Serious findings on record

Fines, last 3 years

4.26

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.

Mar 18, 2026D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
May 1, 2025E · Potential for more than minimal harm, pattern
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
May 1, 2025D · Potential for more than minimal harm, isolated
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. F-0655

View all 5 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 18, 2026	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
May 1, 2025	E · Potential for more than minimal harm, pattern	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
May 1, 2025	D · Potential for more than minimal harm, isolated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Apr 25, 2024	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 25, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (2 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2024	2	D
2025	2	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityPennsylvania averageU.S. average

Total nurse staffing (hours per resident per day)

4.26

3.94

3.95

Registered Nurse hours

1.03

0.80

0.69

Weekend total nurse staffing

3.93

3.58

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.26	3.94	3.95	top 29% in Pennsylvania; top 30% in the U.S.
Registered Nurse hours	1.03	0.80	0.69	top 19% in Pennsylvania; top 15% in the U.S.
Weekend total nurse staffing	3.93	3.58	3.50	top 27% in Pennsylvania; top 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.84	0.56	0.48	top 15% in Pennsylvania; top 10% in the U.S.
Total nursing staff turnover (%)	43.2	44.5	45.8	top 46% in Pennsylvania; top 45% in the U.S.
RN turnover (%)	30.8	39.9	42.9	top 33% in Pennsylvania; top 30% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 1.00, weekend 3.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.13 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Phoebe Berks. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Abdouche, George	Individual	Operational/Managerial Control	NOT APPLICABLE	01/20/2026
Abdouche, George	Individual	ADP of the SNF	NOT APPLICABLE	01/20/2026
Alfaro, Tracy	Individual	Operational/Managerial Control	NOT APPLICABLE	05/19/2019
Alfaro, Tracy	Individual	ADP of the SNF	NOT APPLICABLE	05/19/2019
Baer, Thomas	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Baer, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022
Baer, Thomas	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Baker Tilly Advisory Group LP	Organization	ADP of the SNF	NOT APPLICABLE	05/29/2024
Barley, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	03/18/2025
Barley, Richard	Individual	ADP of the SNF	NOT APPLICABLE	03/18/2025
Bates, Bonita	Individual	Operational/Managerial Control	NOT APPLICABLE	12/11/2017
Bates, Bonita	Individual	Trustee of the SNF	NOT APPLICABLE	12/11/2017
Bell, Carmen	Individual	Operational/Managerial Control	NOT APPLICABLE	04/04/2022
Bell, Carmen	Individual	Trustee of the SNF	NOT APPLICABLE	04/04/2022
Bertolette, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Bertolette, Robert	Individual	Trustee of the SNF	NOT APPLICABLE	07/01/2017
Call, Carrie	Individual	Operational/Managerial Control	NOT APPLICABLE	12/09/2019
Call, Carrie	Individual	Trustee of the SNF	NOT APPLICABLE	12/09/2019
Calvert, Scott	Individual	Corporate Director	NOT APPLICABLE	05/11/2020
Charette, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	04/04/2022

Showing 20 of 112 parties CMS has on file for this facility; 92 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 112 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 30 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sinking Spring Skilled Nursing and Rehabilitation	5.0 mi	Sinking Spring, PA	★★☆☆☆	2/5	abuse
Transitional Sub-Acute Unit	5.9 mi	Wyomissing, PA	★★★★★	5/5
Highlands at Wyomissing	6.7 mi	Wyomissing, PA	★★★★★	5/5
West Reading Skilled Nursing and Rehabilitation Ce	7.8 mi	West Reading, PA	★☆☆☆☆	2/5
Mifflin Center	7.9 mi	Shillington, PA	★★★★☆	4/5
Spruce Manor Nursing & Rehabilitation Center	7.9 mi	West Reading, PA	★★★★☆	4/5
Wyomissing Health and Rehabilitation Center	8.0 mi	Reading, PA	★★★★☆	4/5
Berks Heim Nursing & Rehabilitation	8.9 mi	Leesport, PA	★★★★★	4/5
Gardens at Stevens, the	9.2 mi	Stevens, PA	★★☆☆☆	2/5
Laureldale Skilled Nursing and Rehabilitation Cent	10.5 mi	Laureldale, PA	★★★☆☆	3/5
Stoneridge Poplar Run	11.1 mi	Myerstown, PA	★★★★☆	4/5
Myerstown Nursing and Rehab LLC	11.1 mi	Myerstown, PA	★★★☆☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Berks, PA — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Willow Brook Rehabilitation and Healthcare Center — Kutztown, PA · overall 2/5
Complete Care at Berkshire LLC — Reading, PA · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Wernersville →

Facility data as of CMS processing date 2026-08-01. CCN 395880.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Phoebe Berks

1 Heidelberg Drive, Wernersville, PA 19565 · (610) 678-4002

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 112 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395880 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)