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Parkwood Health Care Facility
3301 Stadium Drive, Phenix City, AL 36867 (opens Google Maps) · Russell County · (334) 297-0237· 74 certified beds · avg 71 residents/day · certified since Jul 1, 1978 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CROWNE HEALTH CARE (18 facilities, chain avg rating 4.2★)
3/5
Health inspection rating (on-site)
inspected Feb 13, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.70
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
View all 14 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 13, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Dec 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Oct 25, 2018 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 25, 2018 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to manage their own money and financial affairs. · F-0567 |
| Oct 25, 2018 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Oct 25, 2018 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Oct 25, 2018 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Oct 25, 2018 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 25, 2018 | C · Potential for minimal harm, widespread | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · F-0576 |
| Oct 25, 2018 | C · Potential for minimal harm, widespread | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
All citationsSerious citations (G–L)
2018
All citations: 8
Serious citations (G–L): 0
2019
All citations: 2
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 8 | 0 | F |
| 2019 | 2 | 0 | D |
| 2026 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityAlabama averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.70
Alabama average: 4.43
U.S. average: 3.95
Registered Nurse hours
This facility: 0.92
Alabama average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.01
Alabama average: 3.73
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.70 | 4.43 | 3.95 | top 34% in Alabama; top 18% in the U.S. |
| Registered Nurse hours | 0.92 | 0.74 | 0.69 | top 20% in Alabama; top 20% in the U.S. |
| Weekend total nurse staffing | 4.01 | 3.73 | 3.50 | top 26% in Alabama; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.36 | 0.48 | bottom 43% in Alabama; bottom 32% in the U.S. |
| Total nursing staff turnover (%) | 35.8 | 46.9 | 45.8 | top 18% in Alabama; top 26% in the U.S. |
| RN turnover (%) | 28.6 | 39.5 | 42.9 | top 34% in Alabama; top 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 0.80, weekend 3.51.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Parkwood Health Care Facility. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Crowne Operations, INC | Organization | 5% or Greater Direct Ownership Interest | — | 11/01/2003 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | Organization | 5% or Greater Indirect Ownership Interest | — | 12/31/2016 |
| Crowne Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/10/2009 |
| Dunnam, Noel | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Dunnam, Noel | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| Jones, Richard | Individual | Corporate Officer | NOT APPLICABLE | 06/11/2015 |
| Manning, Marcus | Individual | Corporate Director | NOT APPLICABLE | 06/11/2015 |
| McInnish, Trenton | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/10/2018 |
| Wilder, John | Individual | Corporate Director | NOT APPLICABLE | 12/03/2003 |
All 11 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Crowne Health Care — 18 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- West Gate Village — Brewton, AL · overall 5/5
- Woodhaven Manor Nursing Home — Demopolis, AL · overall 5/5
- Atmore Nursing Center — Atmore, AL · overall 5/5
- Brown Nursing Home — Alexander City, AL · overall 4/5
- Crowne Health Care of Citronelle — Citronelle, AL · overall 5/5
- Crowne Health Care of Eufaula — Eufaula, AL · overall 2/5abuse
- Crowne Health Care of Ft Payne — Fort Payne, AL · overall 4/5
- Crowne Health Care of Greenville — Greenville, AL · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 17 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How are residents' personal funds handled here, and what records can families review?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bridgeway Health and Rehabilitation Center | 1.0 mi | Phenix City, AL | ★★★☆☆ | 3/5 | |
| Canterbury Health Care Facility | 2.6 mi | Phenix City, AL | ★★☆☆☆ | 2/5 | |
| Magnolia Manor of Columbus Nursing Center - West | 3.5 mi | Columbus, GA | ★★☆☆☆ | 2/5 | |
| Magnolia Manor of Columbus Nursing Center - East | 3.6 mi | Columbus, GA | ★★☆☆☆ | 2/5 | |
| Spring Harbor at Green Island | 4.7 mi | Columbus, GA | ★★★☆☆ | 3/5 | |
| Orchard View Rehabilitation & Skilled Nursing Ctr | 6.8 mi | Columbus, GA | ★★☆☆☆ | 2/5 | |
| Ridgecrest Rehab & Skilled Nursing Center | 6.9 mi | Columbus, GA | ★★★★★ | 5/5 | |
| River Towne Center | 7.7 mi | Columbus, GA | ★☆☆☆☆ | 2/5 | |
| Muscogee Manor & Rehabilitation Ctr | 9.1 mi | Columbus, GA | ★★★☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 015179.
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