Park Manor of Conroe
1600 Grand Lake Dr, Conroe, TX 77301 · Montgomery County · 125 certified beds · avg 119 residents/day · certified since Dec 5, 2001
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Sep 5, 2024 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 30, 2024 (Past Non-Compliance)
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 25, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Nov 25, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint |
| May 29, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 5, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Jan 27, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 27, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 1 | 1 | J ▲ |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $13,627.
| Date | Type | Amount / length |
|---|---|---|
| Sep 5, 2024 | Fine | $13,627 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.87 | 3.46 | 3.95 | bottom 15% in Texas; bottom 10% in the U.S. |
| Registered Nurse hours | 0.20 | 0.44 | 0.69 | bottom 8% in Texas; bottom 3% in the U.S. |
| Weekend total nurse staffing | 2.52 | 3.04 | 3.50 | bottom 18% in Texas; bottom 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.34 | 0.48 | bottom 28% in Texas; bottom 15% in the U.S. |
| Total nursing staff turnover (%) | 43.5 | 55.3 | 45.8 | top 29% in Texas; top 46% in the U.S. |
| RN turnover (%) | 36.4 | 54.6 | 42.9 | top 26% in Texas; top 40% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.10, RN 0.22, weekend 2.73. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Balsamo, Krystal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Balsamo, Krystal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Cibc Bank USA | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2024 |
| Cibc Bank USA | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
| Culp, Roland | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2011 |
| Culp, Roland | Individual | ADP of the SNF | NOT APPLICABLE | 10/12/2011 |
| Daspit, Laurence | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2011 |
| Daspit, Laurence | Individual | ADP of the SNF | NOT APPLICABLE | 10/12/2011 |
| Dohn, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/27/2019 |
| Dohn, William | Individual | ADP of the SNF | NOT APPLICABLE | 03/27/2019 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/24/2018 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 02/07/2013 |
| Garcelon, Kenlee | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/30/2022 |
| Garcelon, Kenlee | Individual | ADP of the SNF | NOT APPLICABLE | 04/27/2022 |
| HMG Park Manor of Conroe, L.L.C. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/31/2017 |
| Jafri, Abbas | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Murrell, Edward | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2017 |
| Pico, Ana | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2011 |
| Pico, Ana | Individual | ADP of the SNF | NOT APPLICABLE | 10/12/2011 |
| Prince, Derek | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2011 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Brightpointe | 0.5 mi | Conroe, TX | ★★★☆☆ | 3/5 | |
| Woodland Manor Nursing and Rehabilitation | 2.9 mi | Conroe, TX | ★☆☆☆☆ | 1/5 | |
| Conroe Health Care Center | 3.5 mi | Conroe, TX | ★★☆☆☆ | 2/5 | |
| Park Manor of the Woodlands | 4.9 mi | The Woodlands, TX | ★★★★☆ | 4/5 | |
| Ridgewood at the Woodlands | 7.9 mi | The Woodlands, TX | ★☆☆☆☆ | 2/5 | |
| The Woodlands Nursing and Rehabilitation Center | 8.4 mi | The Woodlands, TX | ★★★☆☆ | 2/5 | |
| The Broadmoor at Creekside Park | 10.0 mi | The Woodlands, TX | ★★★☆☆ | 2/5 | |
| Willis Nursing and Rehabilitation | 10.6 mi | Willis, TX | ★★★★☆ | 5/5 | |
| The Village at Gleannloch Farms | 12.4 mi | Spring, TX | ★★★★★ | 5/5 | |
| The Heights of Magnolia | 13.3 mi | Magnolia, TX | —/5 | ||
| Tomball Rehab & Nursing | 15.1 mi | Tomball, TX | ★☆☆☆☆ | 2/5 | |
| Park Manor of Tomball | 16.3 mi | Tomball, TX | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 675894.