How to file a complaint about care →
No fines or payment denials in the published 3-year window.
702 Sawyer Road, Kendallville, IN 46755 (opens Google Maps) · Noble County · (260) 347-3333· 58 certified beds · avg 53 residents/day · certified since Oct 24, 2016 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint F-0692
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 14, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Mar 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 10, 2025 | F · Potential for more than minimal harm, widespread | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jan 10, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 10, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jan 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 5 | 0 | F |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.23 | 3.42 | 3.95 | bottom 47% in Indiana; bottom 23% in the U.S. |
| Registered Nurse hours | 0.98 | 0.62 | 0.69 | top 8% in Indiana; top 17% in the U.S. |
| Weekend total nurse staffing | 2.78 | 3.01 | 3.50 | bottom 42% in Indiana; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.00 | 0.47 | 0.48 | top 2% in Indiana; top 6% in the U.S. |
| Total nursing staff turnover (%) | 28.6 | 45.9 | 45.8 | top 8% in Indiana; top 12% in the U.S. |
| RN turnover (%) | 10.0 | 40.4 | 42.9 | top 5% in Indiana; top 4% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 1.23, weekend 3.51.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.07 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Orchard Pointe Health Campus. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Harrison County Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2019 |
| American Healthcare Reit Holdings LP | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| American Healthcare Reit INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Barney, Leigh | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 11/10/2025 |
| Blank, Donn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Bodney, Stephen | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Bodney, Stephen | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2022 |
| Brown, Richard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/15/1991 |
| Brown, Richard | Individual | Trustee of the SNF | NOT APPLICABLE | 06/15/1991 |
| Clunie, Lisa | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/08/2022 |
| Clunie, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/08/2022 |
| Continental Merger Sub LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2021 |
| Everidge, Haylee | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/13/2021 |
| Everidge, Haylee | Individual | ADP of the SNF | NOT APPLICABLE | 09/13/2021 |
| Gahc3 Trilogy JV LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2025 |
| Gahc4 Trilogy JV LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Hess, Judy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2016 |
| Hess, Judy | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2016 |
| Paragon Outpatient Rehabilitation Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2015 |
| Rolf, Ryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/15/2025 |
Showing 20 of 46 parties CMS has on file for this facility; 26 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Kendallville Manor | 3.0 mi | Kendallville, IN | ★★★★★ | 5/5 | |
| Lutheran Life Villages | 3.2 mi | Kendallville, IN | ★★★★★ | 5/5 | |
| Ascension Living Sacred Heart Village | 6.0 mi | Avilla, IN | ★★★☆☆ | 3/5 | |
| Miller's Merry Manor | 11.7 mi | Garrett, IN | ★★★★★ | 5/5 | |
| Betz Nursing Home | 13.3 mi | Auburn, IN | ★★★★★ | 5/5 | |
| Auburn Village | 14.7 mi | Auburn, IN | ★★★☆☆ | 3/5 | |
| Waters of Lagrange Skilled Nursing Facility, the | 15.1 mi | Lagrange, IN | ★★☆☆☆ | 2/5 | |
| Life Care Center of Lagrange | 15.2 mi | Lagrange, IN | ★★★★★ | 4/5 | |
| Avalon Village | 16.4 mi | Ligonier, IN | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 155851.
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