Lutheran Life Villages
351 N Allen Chapel Rd, Kendallville, IN 46755 · Noble County · 99 certified beds · avg 81 residents/day · certified since Sep 12, 2005
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 3, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 3, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 18, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Feb 27, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.17 | 3.42 | 3.95 | top 11% in Indiana; top 33% in the U.S. |
| Registered Nurse hours | 0.97 | 0.62 | 0.69 | top 9% in Indiana; top 17% in the U.S. |
| Weekend total nurse staffing | 3.82 | 3.01 | 3.50 | top 10% in Indiana; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.47 | 0.48 | top 23% in Indiana; top 23% in the U.S. |
| Total nursing staff turnover (%) | 40.3 | 45.9 | 45.8 | top 33% in Indiana; top 37% in the U.S. |
| RN turnover (%) | 16.7 | 40.4 | 42.9 | top 10% in Indiana; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.86, weekend 3.41. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adair, Heidi | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2020 |
| Adams County Memorial Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2012 |
| Bleke, Ron | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2022 |
| Blue Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Bohnke, Bryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2023 |
| Borne-Bauman, Candice | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2019 |
| Borne-Bauman, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Fenstermaker, Sadie | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2017 |
| Fenstermaker, Sadie | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2017 |
| Fink, Jane | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2022 |
| First Bank of Berne | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Flueckiger, Russell | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2012 |
| Flueckiger, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2012 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2023 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2023 |
| Gotsch, Debbie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2019 |
| Grote, Randy | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2016 |
| Hanke, Chris | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2018 |
| Healthcare Therapy Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2012 |
| Healthcare Therapy Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Kendallville Manor | 0.4 mi | Kendallville, IN | ★★★★★ | 5/5 | |
| Orchard Pointe Health Campus | 3.2 mi | Kendallville, IN | ★★★★☆ | 3/5 | |
| Ascension Living Sacred Heart Village | 5.0 mi | Avilla, IN | ★★★☆☆ | 3/5 | |
| Miller's Merry Manor | 9.4 mi | Garrett, IN | ★★★★★ | 5/5 | |
| Betz Nursing Home | 10.2 mi | Auburn, IN | ★★★★★ | 5/5 | |
| Auburn Village | 11.7 mi | Auburn, IN | ★★★☆☆ | 3/5 | |
| Waters of Lagrange Skilled Nursing Facility, the | 17.0 mi | Lagrange, IN | ★★☆☆☆ | 2/5 | |
| Life Care Center of Lagrange | 17.0 mi | Lagrange, IN | ★★★★★ | 4/5 | |
| Lakeland Rehab and Healthcare Center | 18.0 mi | Angola, IN | ★★☆☆☆ | 2/5 | |
| Northern Lakes Nursing and Rehabilitation Center | 18.0 mi | Angola, IN | ★☆☆☆☆ | 1/5 | |
| Pines of Dekalb | 18.3 mi | Butler, IN | ★★★★★ | 4/5 | |
| Ashton Creek Health and Rehabilitation Center | 19.3 mi | Fort Wayne, IN | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 155744.