Ollie Steele Burden Manor
4250 Essen Lane, Baton Rouge, LA 70809 · E. Baton Rouge County · 174 certified beds · avg 61 residents/day · certified since May 16, 2003
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 17, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 17, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
| Sep 17, 2025 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
| Oct 30, 2024 | E · Potential for harm, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Oct 30, 2024 | E · Potential for harm, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Oct 30, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Oct 11, 2023 | F · Potential for harm, facility-wide | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| Oct 11, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 11, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Oct 11, 2023 | D · Potential for harm, one-off | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Oct 11, 2023 | C · Minimal risk, facility-wide | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 10).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 5 | 0 | E |
| 2025 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.14 | 4.04 | 3.95 | top 40% in Louisiana; top 34% in the U.S. |
| Registered Nurse hours | 0.84 | 0.32 | 0.69 | top 3% in Louisiana; top 25% in the U.S. |
| Weekend total nurse staffing | 3.46 | 3.45 | 3.50 | top 47% in Louisiana; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.20 | 0.48 | top 2% in Louisiana; top 26% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 47.6 | 45.8 | — |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.69, RN 0.74, weekend 3.08. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Our Lady of the Lake Hospital INC | Organization | 5% or Greater Direct Ownership Interest | — | 05/15/2003 |
| Clowers, Jennifer | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Clowers, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2023 |
| Curry, Kevin | Individual | Corporate Director | NOT APPLICABLE | 01/01/2013 |
| Curtis, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/10/2022 |
| Curtis, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 01/10/2022 |
| Franciscan Missionaries of Our Lady Health System INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/20/2024 |
| Landry, Arthur | Individual | Corporate Director | NOT APPLICABLE | 01/10/2013 |
| Our Lady of the Lake Hospital INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/20/2024 |
| Schexnayder, Constance | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/23/2020 |
| Schexnayder, Constance | Individual | ADP of the SNF | NOT APPLICABLE | 03/23/2020 |
| Tauzin, Mary | Individual | Corporate Director | NOT APPLICABLE | 01/01/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Center Point Health Care and Rehab | 0.5 mi | Baton Rouge, LA | ★☆☆☆☆ | 1/5 | |
| Heritage Manor of Baton Rouge II | 1.6 mi | Baton Rouge, LA | ★☆☆☆☆ | 1/5 | |
| Landmark of Baton Rouge | 1.6 mi | Baton Rouge, LA | ★★★☆☆ | 3/5 | |
| Jefferson Manor Nursing and Rehab Ctr, LLC | 1.7 mi | Baton Rouge, LA | ★☆☆☆☆ | 1/5 | |
| White Oak Post Acute Care | 3.1 mi | Baton Rouge, LA | —/5 | SFF | |
| St James Place Nursing Care Center | 3.4 mi | Baton Rouge, LA | ★★☆☆☆ | 2/5 | |
| St Clare Manor Nursing and Rehabilitation | 3.6 mi | Baton Rouge, LA | ★★★★☆ | 4/5 | |
| Baton Rouge General Medical Center, SNF | 3.9 mi | Baton Rouge, LA | ★★★★★ | 5/5 | |
| The Guest House Care Center | 3.9 mi | Baton Rouge, LA | ★☆☆☆☆ | 2/5 | |
| Capital Oaks Nursing & Rehabilitation Center LLC | 3.9 mi | Baton Rouge, LA | ★☆☆☆☆ | 2/5 | |
| Mid City Community Nursing and Rehab | 4.0 mi | Baton Rouge, LA | ★★★★☆ | 4/5 | |
| Sterling Place Healthcare & Rehabilitation Center | 4.1 mi | Baton Rouge, LA | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195566.