Regina Health Center
5232 Broadview Rd, Richfield, OH 44286 · Summit County · 99 certified beds · avg 93 residents/day · certified since Aug 12, 1993
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 11, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| May 11, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Jun 11, 2025 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| Apr 29, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Dec 21, 2024 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Dec 21, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| May 22, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 22, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| May 22, 2024 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Apr 21, 2022 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Apr 25, 2019 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 25, 2019 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Apr 25, 2019 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | E |
| 2022 | 1 | 0 | D |
| 2024 | 5 | 0 | F |
| 2025 | 2 | 0 | E |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.42 | 3.45 | 3.95 | top 8% in Ohio; top 25% in the U.S. |
| Registered Nurse hours | 0.55 | 0.60 | 0.69 | top 50% in Ohio; bottom 44% in the U.S. |
| Weekend total nurse staffing | 4.13 | 3.07 | 3.50 | top 6% in Ohio; top 19% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.42 | 0.48 | bottom 36% in Ohio; bottom 37% in the U.S. |
| Total nursing staff turnover (%) | 47.5 | 48.7 | 45.8 | top 47% in Ohio; bottom 43% in the U.S. |
| RN turnover (%) | 21.4 | 43.9 | 42.9 | top 16% in Ohio; top 16% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.38, RN 0.54, weekend 4.10. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Andrews, Katherine | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Andrews, Katherine | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2021 |
| Bremer, Susan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Gries, Roger | Individual | Corporate Director | NOT APPLICABLE | 11/17/2015 |
| Homyock, Kathleen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Jenne, Walter | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Klee, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Koch, Kathleen | Individual | Corporate Director | NOT APPLICABLE | 11/17/2015 |
| Mulligan, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Mulligan, John | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Murtauch, Lawrence | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Reed, Matthew | Individual | Corporate Director | NOT APPLICABLE | 05/19/2015 |
| Schneider, Sharon | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Simia, David | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2021 |
| Yanke, Lynn | Individual | Corporate Director | NOT APPLICABLE | 12/15/2014 |
| Yantek, Mark | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/08/2013 |
| Yantek, Mark | Individual | Corporate Director | NOT APPLICABLE | 07/08/2013 |
| Yantek, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/08/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Momentous Health at Richfield | 2.6 mi | Richfield, OH | —/5 | SFF | |
| Avenue at Broadview Heights | 2.6 mi | Broadview Heights, OH | ★★★☆☆ | 2/5 | |
| Heights Rehabilitation and Healthcare Center, the | 3.4 mi | Broadview Heights, OH | ★☆☆☆☆ | 1/5 | |
| Oaks of Brecksville | 4.6 mi | Brecksville, OH | ★★★★☆ | 4/5 | |
| Brentwood Health Care Center | 6.0 mi | Sagamore Hills, OH | ★★★★☆ | 4/5 | |
| North Royalton Post Acute | 6.8 mi | Parma, OH | ★☆☆☆☆ | 2/5 | |
| Pleasantview Care Center | 7.3 mi | Parma, OH | ★★★★★ | 4/5 | |
| Pleasant Lake Villa | 7.5 mi | Parma, OH | ★★★☆☆ | 3/5 | |
| Diplomat Healthcare | 7.5 mi | North Royalton, OH | ★★☆☆☆ | 1/5 | |
| Willowood Care Center of Brunswick | 7.7 mi | Brunswick, OH | ★★★☆☆ | 3/5 | |
| Mt Alverna Home INC | 7.9 mi | Parma, OH | ★★☆☆☆ | 2/5 | |
| Strongsville Healthcare and Rehabilitation | 8.2 mi | Strongsville, OH | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 365927.