New York ›Valley Stream

North Shore - Lij Orzac Center for Rehabilitation

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900 Franklin Avenue, Valley Stream, NY 11580 (opens Google Maps) · Nassau County · (516) 256-6700· 120 certified beds · avg 92 residents/day · certified since Jan 13, 1989 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

2/5
Health inspection rating (on-site)
inspected May 16, 2025
1
Serious findings on record
most recent Aug 2, 2024
$41,575
Fines, last 3 years
5.28
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Aug 2, 2024 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Sep 10, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 16, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 16, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
May 16, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Aug 2, 2024▲ J · Immediate jeopardy, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Aug 2, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Jan 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610
Jan 31, 2024D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658
Jan 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742
Jan 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 31, 2022D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 1
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 1
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202210D
202471J ▲
202530F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $41,575.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Aug 2, 2024Fine$41,575

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.28
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 2.07
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.87
New York average: 3.13
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNew York avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.283.583.95top 3% in New York; top 10% in the U.S.
Registered Nurse hours2.070.680.69top 2% in New York; top 2% in the U.S.
Weekend total nurse staffing4.873.133.50top 2% in New York; top 7% in the U.S.
Weekend RN hours (not acuity-adjusted)1.960.480.48top 2% in New York; top 1% in the U.S.
Total nursing staff turnover (%)29.940.345.8top 29% in New York; top 14% in the U.S.
RN turnover (%)33.839.842.9top 43% in New York; top 38% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.95, RN 2.33, weekend 5.49.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.95 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for North Shore - Lij Orzac Center for Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Northwell Healthcare INCOrganization5% or Greater Direct Ownership Interest100%07/01/2015
Battinelli, DavidIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Claster, MarkIndividualCorporate OfficerNOT APPLICABLE07/01/2015
Costalas, KonstantineIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Crotty, MargaretIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Cusack, MicheleIndividualW-2 Managing EmployeeNOT APPLICABLE09/12/2017
Cusack, MicheleIndividualCorporate OfficerNOT APPLICABLE09/12/2017
Dowling, MichaelIndividualW-2 Managing EmployeeNOT APPLICABLE07/01/2015
Dowling, MichaelIndividualCorporate DirectorNOT APPLICABLE07/01/2015
Drummond, DonnaIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Epstein, MichaelIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Gallo, KathleenIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Gindi, HarryIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Gloade, MarkIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Goldstein, RichardIndividualCorporate OfficerNOT APPLICABLE07/01/2015
Kraemer, LaurenceIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Kraut, JeffreyIndividualCorporate OfficerNOT APPLICABLE01/01/2021
Lynch, ChristopherIndividualW-2 Managing EmployeeNOT APPLICABLE01/01/2000
Mack, WilliamIndividualCorporate OfficerNOT APPLICABLE07/01/2015
Miller, RichardIndividualCorporate OfficerNOT APPLICABLE09/01/2017

Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
  • "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
  • "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 217 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Garden Care Center1.6 miFranklin Square, NY★★★★★4/5
The Grand Pavilion for Rehab & Nursing at Rockvill2.2 miRockville Centre, NY★★★☆☆2/5
Rockville Skilled Nursing & Rehabilitation Center,2.3 miRockville Center, NY★★★★★4/5
Lynbrook Restorative Therapy and Nursing2.4 miLunbrook, NY★★★★★4/5
Queen of Peace Residence3.1 miQueens Village, NY★★★★★4/5
Mount Sinai South Nassau T C U3.5 miOceanside, NY★★★★★5/5
The Five Towns Premier Rehabilitation & Nursing Ce3.6 miWoodmere, NY★★☆☆☆2/5
Oceanside Care Center INC3.7 miOceanside, NY★★★★★4/5
Nassau Rehabilitation & Nursing Center3.7 miHempstead, NY★★★☆☆3/5
Mayfair Care Center3.8 miHempstead, NY★☆☆☆☆2/5
Nys Veterans Home in Nyc4.5 miJamaica, NY★★★★☆4/5
Windsor Park Rehab & Nursing Center4.6 miQueens Village, NY★★☆☆☆1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Nassau, NY — 36 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Valley Stream →

Facility data as of CMS processing date 2026-08-01. CCN 335700.

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