North Carolina ›Black Mountain
62 Lake Eden Road, Black Mountain, NC 28711 (opens Google Maps) · Buncombe County · (828) 257-6800· 100 certified beds · avg 82 residents/day · certified since Feb 20, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PRUITTHEALTH (95 facilities, chain avg rating 2.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Sep 5, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 30, 2023 (Past Non-Compliance)
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint F-0607
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 4, 2025 | E · Potential for more than minimal harm, pattern | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Dec 4, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Sep 5, 2024 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Sep 5, 2024 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Sep 5, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 5, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 5, 2024 | B · Potential for minimal harm, pattern | The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost. · F-0572 |
| May 12, 2023 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 12, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Citations from standard inspections decreased between the last two inspection cycles (8 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 8 | 1 | G ▲ |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $12,759.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Sep 5, 2024 | Fine | $12,759 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.70 | 4.01 | 3.95 | top 8% in North Carolina; top 6% in the U.S. |
| Registered Nurse hours | 1.54 | 0.64 | 0.69 | top 5% in North Carolina; top 4% in the U.S. |
| Weekend total nurse staffing | 4.54 | 3.56 | 3.50 | top 11% in North Carolina; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.83 | 0.41 | 0.48 | top 6% in North Carolina; top 10% in the U.S. |
| Total nursing staff turnover (%) | 45.3 | 49.0 | 45.8 | top 41% in North Carolina; bottom 49% in the U.S. |
| RN turnover (%) | 44.0 | 45.7 | 42.9 | top 48% in North Carolina; bottom 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.43, RN 1.46, weekend 4.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.43 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for NC State Veterans Home - Black Mountain. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| NC Dept of Miltary and Veterans Affairs NC Division of Veteran Aff | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2012 |
| Banks, Kathleen | Individual | Corporate Director | NOT APPLICABLE | 06/24/2025 |
| Banks, Kathleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/05/2012 |
| Banks, Kathleen | Individual | ADP of the SNF | NOT APPLICABLE | 06/24/2025 |
| Jones, Brandee | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/14/2025 |
| Jones, Brandee | Individual | ADP of the SNF | NOT APPLICABLE | 07/30/2025 |
| Kutob, Rabi | Individual | ADP of the SNF | NOT APPLICABLE | 07/30/2025 |
| NC Dept of Miltary and Veterans Affairs NC Division of Veteran Aff | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2012 |
| Stephens, Nicole | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/05/2012 |
| Stephens, Nicole | Individual | ADP of the SNF | NOT APPLICABLE | 10/05/2012 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Pruitthealth — 95 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 94 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Highland Farms | 1.2 mi | Black Mountain, NC | ★★★★★ | 4/5 | |
| Mountain Ridge Rehabilitation and Healthcare Cente | 3.4 mi | Black Mountain, NC | ★☆☆☆☆ | 1/5 | |
| Black Mountain Neuro-Medical Treatment Center | 3.4 mi | Black Mountain, NC | ★★★★★ | 5/5 | |
| Swannanoa Valley Health and Rehabilitation | 4.3 mi | Swannanoa, NC | ★★★☆☆ | 3/5 | |
| The Laurels of Summit Ridge | 6.7 mi | Asheville, NC | ★★★★☆ | 3/5 | |
| Fleshers Fairview Health Care | 8.1 mi | Fairview, NC | ★★☆☆☆ | 1/5 | |
| Bear Mountain Health and Rehabilitation | 9.0 mi | Asheville, NC | ★★★☆☆ | 3/5 | |
| The Laurels of Greentree Ridge | 9.8 mi | Asheville, NC | ★★★★★ | 4/5 | |
| Elevate Health and Rehabilitation | 10.6 mi | Asheville, NC | ★☆☆☆☆ | 1/5 | |
| Stonecreek Health and Rehabilitation | 11.0 mi | Asheville, NC | ★★★☆☆ | 2/5 | |
| Givens Health Center | 11.1 mi | Asheville, NC | ★★★★★ | 4/5 | |
| Deerfield Episcopal Retirement | 11.4 mi | Asheville, NC | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Buncombe, NC — 19 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345558.
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