Highland Farms

How to file a complaint about care →

1 fine totaling $4,271.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.92, RN 1.33, weekend 4.33.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.92 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 9 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
• "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
• "If my family member is hospitalized, what is your bed-hold policy and what guarantees their right to return?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Buncombe, NC — 19 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Pisgah Manor Health Care Center — Candler, NC · overall 2/5
• River Bend Health and Rehabilitation — Asheville, NC · overall 1/5abuse
• The Greens at Weaverville — Weaverville, NC · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Black Mountain →