Massachusetts ›Great Barrington
Timberlyn Heights Nursing and Rehabilitation
320 Maple Avenue, Great Barrington, MA 01230 · Berkshire County · 71 certified beds · avg 64 residents/day · certified since Jul 1, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 15, 2023 · F-0561 · triggered by a complaint
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Why it matters: Losing everyday choices makes residents feel powerless in their own home.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 24, 2023 (Past Non-Compliance)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. |
| Sep 15, 2023 | ▲ G · Actual harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 1 | G ▲ |
| 2024 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,894.
| Date | Type | Amount / length |
|---|---|---|
| Sep 15, 2023 | Fine | $8,894 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 3.89 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.65 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.51 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.46 | 0.48 | — |
| Total nursing staff turnover (%) | 30.2 | 38.2 | 45.8 | top 28% in Massachusetts; top 14% in the U.S. |
| RN turnover (%) | 9.1 | 42.6 | 42.9 | top 3% in Massachusetts; top 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bear Mountain 320 Operating LLC | Organization | 5% or Greater Direct Ownership Interest | 90% | 09/01/2017 |
| Doyle, Thomas | Individual | 5% or Greater Indirect Ownership Interest | 30% | 09/01/2017 |
| Duncan, Christopher | Individual | 5% or Greater Direct Ownership Interest | 10% | 09/01/2017 |
| Wynne, John | Individual | 5% or Greater Indirect Ownership Interest | 30% | 09/01/2017 |
| Doyle, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2017 |
| Duncan, Christopher | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2017 |
| Wynne, John | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2017 |
| Ziskin, Scott | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fairview Commons Nursing & Rehabilitation Center | 2.3 mi | Great Barrington, MA | ★☆☆☆☆ | 1/5 | |
| Lee Healthcare | 11.6 mi | Lee, MA | ★☆☆☆☆ | 2/5 | |
| Geer Nursing and Rehabilitation | 11.8 mi | Canaan, CT | ★★★★★ | 4/5 | |
| Kimball Farms Nursing Care Center | 13.1 mi | Lenox, MA | ★★★★☆ | 4/5 | |
| Berkshire Rehabilitation & Skilled Care Center | 13.2 mi | Sandisfield, MA | ★★☆☆☆ | 2/5 | abuse |
| Noble Horizons | 13.4 mi | Salisbury, CT | ★★☆☆☆ | 1/5 | SFF |
| Pine Haven Home | 14.7 mi | Philmont, NY | ★★★★★ | 4/5 | |
| Mount Carmel Care Center | 15.8 mi | Lenox, MA | ★★★☆☆ | 3/5 | |
| Springside Rehabilitation and Skilled Care Center | 17.8 mi | Pittsfield, MA | ★★★★☆ | 4/5 | |
| Ghent Rehabilitation & Nursing Center | 18.4 mi | Ghent, NY | ★★☆☆☆ | 2/5 | |
| Berkshire Place | 18.9 mi | Pittsfield, MA | ★★★★☆ | 4/5 | |
| Hillcrest Commons Nursing & Rehabilitation Center | 19.8 mi | Pittsfield, MA | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225495.