Miller's Merry Manor

Name: Miller's Merry Manor
Address: 5909 LUTE RD, Portage, IN, 46368, US
Telephone: 2197632273

5909 Lute Rd, Portage, IN 46368 · Porter County · 66 certified beds · avg 52 residents/day · certified since Jun 18, 1987

Part of chain: MILLER'S MERRY MANOR (14 facilities, chain avg rating 3.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.83

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Oct 15, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 21, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 6, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 6, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 6, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 6, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 6, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 6, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 6, 2026	C · Minimal risk, facility-wide	The facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. · from a complaint
Oct 15, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 1, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 10, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 10, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 10, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jan 10, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 10, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2024	2	0	D
2025	15	1	G ▲
2026	7	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.83	3.42	3.95	top 21% in Indiana; top 47% in the U.S.
Registered Nurse hours	0.78	0.62	0.69	top 19% in Indiana; top 29% in the U.S.
Weekend total nurse staffing	3.19	3.01	3.50	top 30% in Indiana; bottom 41% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.57	0.47	0.48	top 26% in Indiana; top 25% in the U.S.
Total nursing staff turnover (%)	59.4	45.9	45.8	bottom 14% in Indiana; bottom 17% in the U.S.
RN turnover (%)	62.5	40.4	42.9	bottom 16% in Indiana; bottom 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.81, weekend 3.32. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Johnson Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2013
Boyle, Patrick	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Boyle, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Decola, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Decola, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Dunkle, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2019
Dunkle, David	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Dunkle, David	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Dunkle, David	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Forvis Mazars LLP	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2023
Haug, Lori	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2025
Haug, Lori	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Johnson Memorial Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2013
Johnson Memorial Hospital	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2013
Lument Finance Trust INC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	11/01/2014
Miller's Health Systems INC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2013
Miller's Health Systems INC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2013
Miller's Merry Manor Portage, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2013
Mmm-Invest INC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2013
Raikar, Sanjay	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you confirm each aide's training and certification before they start caring for residents?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Brickyard Healthcare - Portage Care Center	0.5 mi	Portage, IN	★★☆☆☆	2/5
Waters of Hobart Skilled Nursing Facility, the	5.1 mi	Hobart, IN	★☆☆☆☆	1/5
Casa of Hobart	6.7 mi	Hobart, IN	★☆☆☆☆	1/5
Life Care Center of Valparaiso	7.5 mi	Valparaiso, IN	★★★★★	4/5
Chesterton Manor	7.7 mi	Chesterton, IN	★☆☆☆☆	2/5
Ignite Medical Resort Chesterton	7.7 mi	Chesterton, IN	★☆☆☆☆	1/5
Addison Pointe Health & Rehabilitation Center	8.2 mi	Chesterton, IN	★★★☆☆	2/5
Valparaiso Care & Rehabilitation	8.5 mi	Valparaiso, IN	★☆☆☆☆	2/5
South Shore Health & Rehabilitation Center	8.8 mi	Gary, IN	★☆☆☆☆	1/5
Aperion Care Tolleston Park	9.2 mi	Gary, IN	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Portage →

Facility data as of CMS processing date 2026-08-01. CCN 155299.

The Care File

Visit checklist — Miller's Merry Manor

5909 Lute Rd, Portage, IN 46368 · 2197632273

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Most serious findings on record:

▲ Oct 15, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you confirm each aide's training and certification before they start caring for residents?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155299 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)