Care Manor Nursing and Rehab

Name: Care Manor Nursing and Rehab
Address: 804 BURNETT DRIVE, Mountain Home, AR, 72653, US
Telephone: 8704245030

804 Burnett Drive, Mountain Home, AR 72653 · Baxter County · 104 certified beds · avg 68 residents/day · certified since Aug 25, 1999

Part of chain: ANTHONY & BRYAN ADAMS (38 facilities, chain avg rating 3.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.62

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 29, 2025	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 17, 2025	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
May 16, 2024	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 16, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 16, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 16, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 16, 2024	E · Potential for harm, repeated	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. · from a complaint
May 16, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Mar 10, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 10, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 10, 2023	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 10, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 10, 2023	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Mar 10, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 2).

Year	Citations	Worst severity that year
2023	6	F
2024	6	E
2025	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.62	4.71	3.95	top 47% in Arkansas; top 20% in the U.S.
Registered Nurse hours	0.62	0.48	0.69	top 16% in Arkansas; top 45% in the U.S.
Weekend total nurse staffing	3.72	4.04	3.50	bottom 33% in Arkansas; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.28	0.48	top 25% in Arkansas; bottom 43% in the U.S.
Total nursing staff turnover (%)	65.1	49.5	45.8	bottom 13% in Arkansas; bottom 10% in the U.S.
RN turnover (%)	70.0	44.8	42.9	bottom 16% in Arkansas; bottom 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.80, RN 0.51, weekend 3.06. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Adams, Anthony	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Adams, Bryan	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Cooper, Benjamin	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Cooper, James	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Cooper, Robert	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Dvorak, Nora	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2025
Dvorak, Nora	Individual	Corporate Director	NOT APPLICABLE	04/01/2025
Dvorak, Nora	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Ellis, John	Individual	Corporate Officer	NOT APPLICABLE	04/01/2014
Ellis, John	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2013
Health Care Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2020
Koehler, Tobey	Individual	Corporate Officer	NOT APPLICABLE	04/01/2013
Koehler, Tobey	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2013
LTC Systems/Rx, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014
McGinnis, Larry	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Pharmacy Consults, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014
Reliance Health Care, INC.	Organization	ADP of the SNF	NOT APPLICABLE	04/01/2014
Scribner, John	Individual	ADP of the SNF	NOT APPLICABLE	08/14/2024
Speaks, Kathy	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2025
Speaks, Kathy	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who is your infection preventionist, and what training do they have?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hiram Shaddox Health and Rehab	0.7 mi	Mountain Home, AR	★★★★☆	4/5
Lake Forest Senior Living at Mountain Home	3.1 mi	Mountain Home, AR	★★★☆☆	3/5
Gassville Therapy and Living	6.9 mi	Gassville, AR	★★★★☆	3/5
Twin Lakes Therapy and Living	12.5 mi	Flippin, AR	★★☆☆☆	1/5
Gainesville Nursing	16.2 mi	Gainesville, MO	★★★☆☆	4/5
Creekside at the Springs	17.8 mi	Yellville, AR	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Mountain Home →

Facility data as of CMS processing date 2026-08-01. CCN 045351.

The Care File

Visit checklist — Care Manor Nursing and Rehab

804 Burnett Drive, Mountain Home, AR 72653 · 8704245030

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045351 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)