How to file a complaint about care →
No fines or payment denials in the published 3-year window.
73 Piedmont Drive, Whitesburg, KY 41858 (opens Google Maps) · Letcher County · (606) 633-1434· 142 certified beds · avg 121 residents/day · certified since Oct 2, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BLUEGRASS HEALTH KY (15 facilities, chain avg rating 3.1★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755
The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. F-0640
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 16, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Apr 5, 2024 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Apr 5, 2024 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Nov 7, 2019 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 7, 2019 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Nov 7, 2019 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661 |
| Nov 7, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | E |
| 2024 | 2 | 0 | E |
| 2025 | 5 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Kentucky avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.93 | 3.71 | 3.95 | bottom 16% in Kentucky; bottom 11% in the U.S. |
| Registered Nurse hours | 0.36 | 0.74 | 0.69 | bottom 6% in Kentucky; bottom 16% in the U.S. |
| Weekend total nurse staffing | 2.64 | 3.27 | 3.50 | bottom 20% in Kentucky; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.53 | 0.48 | bottom 32% in Kentucky; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 46.2 | 46.4 | 45.8 | bottom 47% in Kentucky; bottom 47% in the U.S. |
| RN turnover (%) | 37.5 | 41.8 | 42.9 | top 46% in Kentucky; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.47, RN 0.42, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.47 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Letcher Manor. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berkowitz, Cheskel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| David, Rochel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Edelstein, Joel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Freund, Israel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Friedman, Leah | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Fuchs, Bernard | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Fuchs, Gerald | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Fuchs, Tova | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Grinspan, Eli | Individual | 5% or Greater Direct Ownership Interest | 15% | 01/01/2023 |
| Kennedy Ky Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 14% | 01/01/2023 |
| Ky 90 Equities LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Ky Equity Partners LLC | Organization | 5% or Greater Direct Ownership Interest | 21% | 01/01/2023 |
| Leifer, Joel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zahler, Charles | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zahler, Chaya | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zahler, David | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zahler, Jacob | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zupnick, Joel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Zupnick, Miriam | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Berkowitz, Cheskel | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
Showing 20 of 54 parties CMS has on file for this facility; 34 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Bluegrass Health Ky — 15 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 14 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Norton Community Hospital SNF Unit | 15.5 mi | Norton, VA | ★★★★★ | 4/5 | |
| Tri Cities Rehabilitation and Healthcare Center | 15.8 mi | Cumberland, KY | ★★☆☆☆ | 2/5 | |
| Heritage Hall Big Stone Gap | 16.7 mi | Big Stone Gap, VA | ★★★★☆ | 3/5 | |
| Knott County Health & Rehabilitation Center | 16.8 mi | Hindman, KY | ★★★☆☆ | 4/5 | |
| Heritage Hall Wise | 17.0 mi | Wise, VA | ★★★★☆ | 4/5 | |
| Heritage Hall Clintwood | 19.5 mi | Clintwood, VA | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 185200.
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