Highland Home
638 Highland Colony Parkway, Ridgeland, MS 39157 · Madison County · 120 certified beds · avg 109 residents/day · certified since Jul 2, 2001
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 30, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
▲ Actual harm, one-off · Jun 20, 2024 · F-0656
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 12, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jun 20, 2024 · F-0697
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 12, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 30, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 20, 2024 | ▲ G · Actual harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 20, 2024 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Mar 9, 2023 | E · Potential for harm, repeated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Mar 9, 2023 | E · Potential for harm, repeated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Mar 9, 2023 | E · Potential for harm, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 9, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Oct 31, 2019 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 31, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | D |
| 2023 | 8 | 0 | E |
| 2024 | 7 | 2 | G ▲ |
| 2026 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $27,258.
| Date | Type | Amount / length |
|---|---|---|
| Mar 30, 2026 | Fine | $17,225 |
| Jun 20, 2024 | Fine | $10,033 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Mississippi avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.97 | 4.88 | 3.95 | bottom 12% in Mississippi; top 41% in the U.S. |
| Registered Nurse hours | 0.32 | 0.74 | 0.69 | bottom 3% in Mississippi; bottom 12% in the U.S. |
| Weekend total nurse staffing | 3.41 | 4.09 | 3.50 | bottom 14% in Mississippi; top 47% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.38 | 0.48 | bottom 14% in Mississippi; bottom 12% in the U.S. |
| Total nursing staff turnover (%) | 52.3 | 45.7 | 45.8 | bottom 29% in Mississippi; bottom 31% in the U.S. |
| RN turnover (%) | 0.0 | 38.4 | 42.9 | top 1% in Mississippi; top 1% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.30, weekend 3.12. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Beebe, Bobby | Individual | 5% or Greater Direct Ownership Interest | — | 01/01/2010 |
| Elton G Beebe Sr Irrv Grndchildrens Tr | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/2010 |
| Elton G. Beebe Sr Irrv Childrens Tr | Organization | 5% or Greater Direct Ownership Interest | — | 03/30/1992 |
| Health Care Services, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/2010 |
| Stallard, David | Individual | 5% or Greater Direct Ownership Interest | — | 03/28/1997 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Community Extended Care Centers LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Dyess, Samantha | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2023 |
| Estes, Timothy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/05/2016 |
| Estes, Timothy | Individual | ADP of the SNF | NOT APPLICABLE | 01/05/2016 |
| Health Care Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Linda Maynor | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2011 |
| Miciello, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/04/2019 |
| Miciello, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 02/04/2019 |
| Nutrition Systems Consulting INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/31/2008 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Madison Health and Rehab | 3.8 mi | Madison, MS | ★★☆☆☆ | 2/5 | |
| Pine Forest Health and Rehabilitation | 4.2 mi | Jackson, MS | ★☆☆☆☆ | 1/5 | abuse |
| Manhattan Community Care Center | 4.5 mi | Jackson, MS | ★☆☆☆☆ | 1/5 | |
| Alyce G Clarke Center for Medically Fragile Childr | 5.3 mi | Jackson, MS | —/5 | ||
| The Nichols Center | 5.5 mi | Madison, MS | ★★★☆☆ | 3/5 | |
| Lakeland Community Care Center | 5.7 mi | Jackson, MS | ★★☆☆☆ | 2/5 | |
| Magnolia Senior Care, LLC | 6.6 mi | Jackson, MS | ★★★★☆ | 3/5 | |
| Compere NH INC | 7.7 mi | Jackson, MS | ★★★★☆ | 4/5 | |
| Community Place | 8.8 mi | Brandon, MS | ★★★★★ | 4/5 | |
| Methodist Sepcialty Care Center | 9.1 mi | Flowood, MS | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 255274.