Lakeland Community Care Center

Name: Lakeland Community Care Center
Address: 3680 LAKELAND LANE, Jackson, MS, 39216, US
Telephone: 6019825505

3680 Lakeland Lane, Jackson, MS 39216 · Lee County · 105 certified beds · avg 94 residents/day · certified since Jun 1, 1989

2/5

Health inspection rating (on-site)

Serious findings on record

$8,424

Fines, last 3 years

4.75

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 16, 2026	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · from a complaint
Apr 22, 2026	D · Potential for harm, one-off	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. · from a complaint
Apr 22, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jan 27, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jan 27, 2026	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Sep 3, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 30, 2025	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Jan 30, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 22, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 26, 2024	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Jan 26, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jan 26, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Sep 14, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not honor residents' right to receive the visitors they choose, at the times they choose.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 8).

Year	Citations	Worst severity that year
2021	6	D
2023	6	E
2024	4	E
2025	9	F
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,424.

Date	Type	Amount / length
Dec 5, 2023	Fine	$8,424

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Mississippi avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.75	4.88	3.95	top 45% in Mississippi; top 18% in the U.S.
Registered Nurse hours	0.49	0.74	0.69	bottom 22% in Mississippi; bottom 36% in the U.S.
Weekend total nurse staffing	3.69	4.09	3.50	bottom 35% in Mississippi; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.38	0.48	bottom 26% in Mississippi; bottom 17% in the U.S.
Total nursing staff turnover (%)	59.0	45.7	45.8	bottom 14% in Mississippi; bottom 18% in the U.S.
RN turnover (%)	55.6	38.4	42.9	bottom 21% in Mississippi; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.40, weekend 3.03. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"How can my family member make private phone or video calls, and can we see where?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Alyce G Clarke Center for Medically Fragile Childr	0.5 mi	Jackson, MS		—/5
Manhattan Community Care Center	1.3 mi	Jackson, MS	★☆☆☆☆	1/5
Compere NH INC	2.4 mi	Jackson, MS	★★★★☆	4/5
Pine Forest Health and Rehabilitation	3.6 mi	Jackson, MS	★☆☆☆☆	1/5	abuse
Methodist Sepcialty Care Center	3.6 mi	Flowood, MS	★★★★★	4/5
Magnolia Senior Care, LLC	5.4 mi	Jackson, MS	★★★★☆	3/5
Highland Home	5.7 mi	Ridgeland, MS	★★☆☆☆	2/5
Wisteria Gardens	6.9 mi	Pearl, MS	★★★☆☆	4/5
Chadwick Community Care Center	7.1 mi	Jackson, MS	★☆☆☆☆	2/5
Pleasant Hills Community Living Center	7.2 mi	Jackson, MS	★☆☆☆☆	2/5
Brandon Community Care Center	7.4 mi	Brandon, MS	★☆☆☆☆	1/5
Brandon Court	7.5 mi	Brandon, MS	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Jackson →

Facility data as of CMS processing date 2026-08-01. CCN 255116.

The Care File

Visit checklist — Lakeland Community Care Center

3680 Lakeland Lane, Jackson, MS 39216 · 6019825505

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $8,424

Questions for the administrator:

☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "How can my family member make private phone or video calls, and can we see where?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 255116 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)