Hickory Creek at New Castle

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.54, weekend 3.25.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Other

Showing 20 of 35 parties CMS has on file for this facility; 15 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain American Senior Communities — 90 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Hickory Creek at Peru — Peru, IN · overall 4/5
• Hickory Creek at Rochester — Rochester, IN · overall 4/5
• Hickory Creek at Scottsburg — Scottsburg, IN · overall 5/5
• Hickory Creek at Sunset — Greencastle, IN · overall 4/5
• Hickory Creek at Winamac — Winamac, IN · overall 4/5
• Hillcrest Village — Jeffersonville, IN · overall 3/5
• Lake Pointe Village — Scottsburg, IN · overall 5/5
• Lowell Healthcare — Lowell, IN · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 89 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "What mental health services do you provide on-site, and who delivers them?"
• "Who provides social services here, and how would they support my family member's emotional and social needs?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Indiana midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 69% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 35 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in New Castle →