Heartland Care and Rehabilitation Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.05, RN 0.35, weekend 2.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Circle B Enterprises — 36 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Hill Crest Manor — Hamilton, MO · overall 1/5
• Houston House — Houston, MO · overall 4/5
• Hunter Acres Caring Center — Sikeston, MO · overall 3/5
• Jefferson Health Care — Lees Summit, MO · overall 1/5
• Lakeview Health Care & Rehabilitation Center — Boonville, MO · overall 2/5
• Lawson Manor & Rehab — Lawson, MO · overall 1/5abuse
• Manor, the — Poplar Bluff, MO · overall 3/5
• Maywood Terrace Living Center — Independence, MO · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 35 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do you manage residents' personal funds, and how often do families receive an accounting?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Missouri midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 66% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Cape Girardeau →