How to file a complaint about care →

0 fines totaling $0, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 0.81, weekend 3.64.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.04 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Greencroft Communities — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Oak Grove Christian Retirement Village — Demotte, IN · overall 1/5
• Southfield Village — South Bend, IN · overall 3/5
• Golden Years Homestead — Fort Wayne, IN · overall 3/5
• Greencroft Healthcare — Goshen, IN · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in St. Joseph, IN — 18 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Holy Cross Rehabilitation and Wellness — South Bend, IN · overall 2/5
• Majestic Care of South Bend — South Bend, IN · overall 1/5
• Miller's Merry Manor — Walkerton, IN · overall 2/5abuse
• Southfield Village — South Bend, IN · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in New Carlisle →