Grand Lake Villa

How to file a complaint about care →

1 fine totaling $32,576.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.12, RN 0.66, weekend 3.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.12 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Marsh Pointe Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Living Center — Enid, OK · overall 5/5
• Barnes Healthcare — Lonoke, AR · overall 2/5
• Maple Healthcare — Hazen, AR · overall 2/5abuse
• Betty Ann Nursing Center — Grove, OK · overall 1/5
• Enid Senior Care — Enid, OK · overall 3/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "How do frontline staff report care problems, and how does your quality improvement program act on them?"
• "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
• "Does your admission agreement include an arbitration clause, and is signing it optional?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Delaware, OK — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Quail Ridge Living Center, INC — Colcord, OK · overall 4/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Grove →