Grace Skilled and Nursing Therapy Norman

Name: Grace Skilled and Nursing Therapy Norman
Address: 4554 WEST MAIN, Norman, OK, 73072, US
Telephone: 4053668800

4554 West Main, Norman, OK 73072 · Cleveland County · 136 certified beds · avg 111 residents/day · certified since Jun 1, 1992

Part of chain: BRIDGES HEALTH (33 facilities, chain avg rating 3.6★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.22

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 11, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
Feb 11, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Feb 11, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 16, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
May 16, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 16, 2024	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Apr 6, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 6, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 6, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2023	3	E
2024	3	D
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.22	4.58	3.95	bottom 31% in Oklahoma; top 32% in the U.S.
Registered Nurse hours	0.49	0.41	0.69	top 29% in Oklahoma; bottom 36% in the U.S.
Weekend total nurse staffing	3.77	4.16	3.50	bottom 26% in Oklahoma; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.13	0.28	0.48	bottom 6% in Oklahoma; bottom 3% in the U.S.
Total nursing staff turnover (%)	46.8	55.5	45.8	top 26% in Oklahoma; bottom 45% in the U.S.
RN turnover (%)	53.8	53.6	42.9	top 49% in Oklahoma; bottom 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.42, weekend 3.22. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bridges Employee Stock Ownership Trust	Organization	5% or Greater Indirect Ownership Interest	100%	12/31/2020
Bridges Esop, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/2020
Coble, William	Individual	Corporate Officer	NOT APPLICABLE	12/31/2020
Coble, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2020
Deroin, Kristy	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/1997
Deroin, Kristy	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/1997

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"When a doctor orders lab work, how quickly is it done and how are results communicated back?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Medical Park West Rehabilitation & Skilled Care	0.8 mi	Norman, OK	★☆☆☆☆	1/5
Ignite Medical Resort Norman, LLC	1.3 mi	Norman, OK	★☆☆☆☆	2/5
24th Place	1.9 mi	Norman, OK	★☆☆☆☆	1/5
Holiday Heights Healthcare	3.9 mi	Norman, OK	★★★★★	5/5
Noble Health Care Center	8.1 mi	Noble, OK	★☆☆☆☆	1/5
Thunder Care and Rehabilitation	9.7 mi	Moore, OK	★☆☆☆☆	1/5	abuse
Meadowlake Estates	9.8 mi	Oklahoma City, OK	★☆☆☆☆	1/5
Senior Village Healthcare	9.9 mi	Blanchard, OK	★★★★★	4/5
Brookwood Skilled Nursing and Therapy	11.4 mi	Oklahoma City, OK	★☆☆☆☆	1/5
Accel at Crystal Park	11.6 mi	Oklahoma City, OK	★☆☆☆☆	1/5
Emerald Care Center Southwest LLC	13.2 mi	Oklahoma City, OK	★☆☆☆☆	1/5
Capitol Hill Skilled Nursing and Therapy	13.5 mi	Oklahoma City, OK	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Norman →

Facility data as of CMS processing date 2026-08-01. CCN 375122.

The Care File

Visit checklist — Grace Skilled and Nursing Therapy Norman

4554 West Main, Norman, OK 73072 · 4053668800

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375122 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)