How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4554 West Main, Norman, OK 73072 (opens Google Maps) · Cleveland County · (405) 366-8800· 136 certified beds · avg 111 residents/day · certified since Jun 1, 1992 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BRIDGES HEALTH (33 facilities, chain avg rating 3.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. F-0559
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · F-0559 |
| Feb 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Feb 11, 2026 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · F-0773 |
| Apr 6, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Apr 6, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 3 | 0 | D |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.22 | 4.58 | 3.95 | bottom 31% in Oklahoma; top 32% in the U.S. |
| Registered Nurse hours | 0.49 | 0.41 | 0.69 | top 29% in Oklahoma; bottom 36% in the U.S. |
| Weekend total nurse staffing | 3.77 | 4.16 | 3.50 | bottom 26% in Oklahoma; top 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.28 | 0.48 | bottom 6% in Oklahoma; bottom 3% in the U.S. |
| Total nursing staff turnover (%) | 46.8 | 55.5 | 45.8 | top 26% in Oklahoma; bottom 45% in the U.S. |
| RN turnover (%) | 53.8 | 53.6 | 42.9 | top 49% in Oklahoma; bottom 30% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.42, weekend 3.22.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Grace Skilled and Nursing Therapy Norman. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bridges Employee Stock Ownership Trust | Organization | 5% or Greater Indirect Ownership Interest | 100% | 12/31/2020 |
| Bridges Esop, INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2020 |
| Coble, William | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2020 |
| Coble, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/31/2020 |
| Deroin, Kristy | Individual | Contracted Managing Employee | NOT APPLICABLE | 07/01/1997 |
| Deroin, Kristy | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/1997 |
All 6 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Bridges Health — 33 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 32 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Medical Park West Rehabilitation & Skilled Care | 0.8 mi | Norman, OK | ★☆☆☆☆ | 1/5 | |
| Ignite Medical Resort Norman, LLC | 1.3 mi | Norman, OK | ★☆☆☆☆ | 2/5 | |
| 24th Place | 1.9 mi | Norman, OK | ★☆☆☆☆ | 1/5 | |
| Holiday Heights Healthcare | 3.9 mi | Norman, OK | ★★★★★ | 5/5 | |
| Noble Health Care Center | 8.1 mi | Noble, OK | ★☆☆☆☆ | 1/5 | |
| Thunder Care and Rehabilitation | 9.7 mi | Moore, OK | ★☆☆☆☆ | 1/5 | abuse |
| Meadowlake Estates | 9.8 mi | Oklahoma City, OK | ★☆☆☆☆ | 1/5 | |
| Senior Village Healthcare | 9.9 mi | Blanchard, OK | ★★★★★ | 4/5 | |
| Brookwood Skilled Nursing and Therapy | 11.4 mi | Oklahoma City, OK | ★☆☆☆☆ | 1/5 | |
| Accel at Crystal Park | 11.6 mi | Oklahoma City, OK | ★☆☆☆☆ | 1/5 | |
| Emerald Care Center Southwest LLC | 13.2 mi | Oklahoma City, OK | ★☆☆☆☆ | 1/5 | |
| Capitol Hill Skilled Nursing and Therapy | 13.5 mi | Oklahoma City, OK | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Cleveland, OK — 10 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 375122.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details