Ohio ›Genoa

Genoa Retirement Village

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300 Cherry St, Genoa, OH 43430 (opens Google Maps) · Ottawa County · (419) 855-7755· 68 certified beds · avg 63 residents/day · certified since Jun 25, 1985 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

4/5
Health inspection rating (on-site)
inspected Jan 27, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.13
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. F-0867

  2. E · Potential for more than minimal harm, pattern

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 27, 2026F · Potential for more than minimal harm, widespreadThe facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867
Jan 27, 2026E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 27, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 27, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jan 27, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Aug 7, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690
Jan 4, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 4, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 4, 2024D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Jan 4, 2024D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Jan 4, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jan 4, 2024D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Apr 22, 2021F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 22, 2021D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Apr 22, 2021D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2021
All citations: 3
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 5
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202130F
202460F
202510D
202650F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.13
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.98
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.68
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.133.453.95bottom 35% in Ohio; bottom 18% in the U.S.
Registered Nurse hours0.980.600.69top 6% in Ohio; top 16% in the U.S.
Weekend total nurse staffing2.683.073.50bottom 25% in Ohio; bottom 15% in the U.S.
Weekend RN hours (not acuity-adjusted)0.840.420.48top 4% in Ohio; top 10% in the U.S.
Total nursing staff turnover (%)23.148.745.8top 2% in Ohio; top 5% in the U.S.
RN turnover (%)13.343.942.9top 7% in Ohio; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 1.08, weekend 2.93.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.43 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Genoa Retirement Village. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Continental Merger Sub LLCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Northstar Healthcare Income INCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Northstar Healthcare Income Operating Partnership LPOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Trilogy Holdings Nt-Hci, LLCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Barney, LeighIndividualCorporate OfficerNOT APPLICABLE11/01/2019
Bryant, WilliamIndividualCorporate OfficerNOT APPLICABLE01/05/2016
Bufford, RandallIndividualCorporate OfficerNOT APPLICABLE11/01/2019
Conner, GregoryIndividualCorporate OfficerNOT APPLICABLE01/31/2022
Corbin, KathyIndividualW-2 Managing EmployeeNOT APPLICABLE11/21/2011
Davis, DavidIndividualCorporate OfficerNOT APPLICABLE08/21/2017
Fightmaster, LisaIndividualW-2 Managing EmployeeNOT APPLICABLE12/01/2015
Keybank National AssociationOrganization5% or Greater Mortgage InterestNOT APPLICABLE12/01/2016
Mehaffey, ToddIndividualCorporate OfficerNOT APPLICABLE01/31/2022
Pietrowski, CristinaIndividualCorporate OfficerNOT APPLICABLE01/31/2022
Prosky, DannyIndividualCorporate OfficerNOT APPLICABLE12/01/2015
Streiff, MathieuIndividualCorporate OfficerNOT APPLICABLE12/01/2015
Trilogy Management Services LLCOrganizationOperational/Managerial ControlNOT APPLICABLE10/01/2021
Vernon, MichelleIndividualOperational/Managerial ControlNOT APPLICABLE01/09/2021

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How do you coordinate and monitor care for residents who receive dialysis?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 23% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 41 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Otterbein Portage Valley6.5 miPemberville, OH★★★★☆3/5
The Gardens of St. Francis9.1 miOregon, OH★★★☆☆3/5
Windsor Lane Healthcare Center9.4 miGibsonburg, OH★★★☆☆2/5abuse
Majestic Care of Perrysburg9.6 miPerrysburg, OH★★☆☆☆1/5
Ayden Healthcare of Oregon9.7 miOregon, OH★★☆☆☆1/5
Orchard Villa10.1 miOregon, OH★★★★☆3/5
Arbors at Oregon10.4 miOregon, OH★★☆☆☆1/5
Majestic Care of Toledo SNF11.6 miToledo, OH★★★★★4/5
Ottawa Co Riverview Nursing Ho11.8 miOak Harbor, OH★★★★☆3/5
Three Meadows Post Acute12.3 miPerrysburg, OH★☆☆☆☆1/5
Avalon by Otterbein at Perrysburg12.3 miPerrysburg, OH★★★☆☆3/5
Manor at Perrysburg12.6 miPerrysburg, OH★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Ottawa, OH — 4 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Genoa →

Facility data as of CMS processing date 2026-08-01. CCN 365663.

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