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Haven Manor Health Care Center, LLC
1441 Gateway Boulevard, Far Rockaway, NY 11691 (opens Google Maps) · Queens County · (718) 471-1500· 240 certified beds · avg 214 residents/day · certified since Oct 1, 1984 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
2/5
Health inspection rating (on-site)
inspected Jan 23, 2026
0
Serious findings on record
$0
Fines, last 3 years
2.15
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 29 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. F-0561
The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. F-0582
View all 29 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 23, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Jan 23, 2026 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Dec 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| Jun 4, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Nov 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Nov 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 19, 2021 | F · Potential for more than minimal harm, widespread | The facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570 |
| Aug 19, 2021 | E · Potential for more than minimal harm, pattern | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Aug 19, 2021 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 19, 2021 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Aug 19, 2021 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Aug 19, 2021 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (9 → 12).
All citationsSerious citations (G–L)
2021
All citations: 6
Serious citations (G–L): 0
2023
All citations: 9
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 12
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 6 | 0 | F |
| 2023 | 9 | 0 | E |
| 2024 | 1 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 12 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.15
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.47
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 1.76
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.15 | 3.58 | 3.95 | bottom 1% in New York; bottom 1% in the U.S. |
| Registered Nurse hours | 0.47 | 0.68 | 0.69 | bottom 29% in New York; bottom 33% in the U.S. |
| Weekend total nurse staffing | 1.76 | 3.13 | 3.50 | bottom 1% in New York; bottom 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.48 | 0.48 | bottom 23% in New York; bottom 19% in the U.S. |
| Total nursing staff turnover (%) | 27.3 | 40.3 | 45.8 | top 20% in New York; top 10% in the U.S. |
| RN turnover (%) | 23.1 | 39.8 | 42.9 | top 15% in New York; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 1.67, RN 0.36, weekend 1.37.Comparing with Medicare Care Compare? Care Compare shows the raw figure (1.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Haven Manor Health Care Center, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cytryn, Aron | Individual | 5% or Greater Direct Ownership Interest | 99% | 12/17/2007 |
| Cytryn, David | Individual | Direct Ownership Interest | NOT APPLICABLE | 12/17/2007 |
| Borello, Nancy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Borello, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Cantor Trust | Organization | ADP of the SNF | NOT APPLICABLE | 06/03/2025 |
| Cytryn, Aron | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/17/2007 |
| Cytryn, Aron | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/17/2007 |
| Cytryn, Aron | Individual | General Partnership Interest | NOT APPLICABLE | 09/27/2007 |
| Cytryn, Aron | Individual | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
| Haven Manor Associates LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/03/2025 |
| Manor Haven Associates | Organization | ADP of the SNF | NOT APPLICABLE | 02/19/1974 |
| Pierre, Kettlyne | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/05/2023 |
| Saif, Mohammed | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/04/2024 |
| Saif, Mohammed | Individual | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 27% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 188 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Queens Nassau Rehabilitation and Nursing Center | 0.1 mi | Far Rockaway, NY | ★★☆☆☆ | 2/5 | |
| Brookhaven Rehab & Health Care Center L L C | 0.2 mi | Far Rockaway, NY | ★★★☆☆ | 2/5 | |
| Premier Nursing and Rehab Center of Far Rockaway | 0.3 mi | Far Rockaway, NY | ★★★☆☆ | 3/5 | |
| Oceanview Nursing & Rehabilitation Care Center | 0.4 mi | Far Rockaway, NY | ★★★☆☆ | 2/5 | |
| West Lawrence Care Center, L L C | 0.4 mi | Far Rockaway, NY | ★☆☆☆☆ | 2/5 | |
| Far Rockaway Center for Rehabilitation and Nursing | 0.5 mi | Far Rockaway, NY | ★★★★☆ | 3/5 | |
| Peninsula Nursing and Rehabilitation Center | 0.5 mi | Far Rockaway, NY | ★★☆☆☆ | 1/5 | |
| Bezalel Rehabilitation and Nursing Center | 0.5 mi | Far Rockaway, NY | ★★★☆☆ | 3/5 | |
| Beach Gardens Rehabilitation and Nursing Center | 0.5 mi | Far Rockaway, NY | ★★☆☆☆ | 2/5 | abuse |
| Rockaway Care Center | 1.5 mi | Far Rockaway, NY | ★☆☆☆☆ | 1/5 | |
| Lawrence Nursing Care Center, INC | 1.8 mi | Arverne, NY | ★☆☆☆☆ | 1/5 | |
| Resort Nursing Home | 2.5 mi | Arverne, NY | ★★★☆☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Queens, NY — 56 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Highland Care Center — Jamaica, NY · overall 4/5
- Hillside Manor Rehab & Extended Care Center — Jamaica Estates, NY · overall 2/5
- Hollis Park Manor Nursing Home — Hollis, NY · overall 5/5
- Holliswood Center for Rehabilitation and Healthcar — Hollis, NY · overall 2/5
- Jamaica Hospital Nursing Home Co INC — Jamaica, NY · overall 5/5
- Little Neck Care Center — Little Neck, NY · overall 2/5
- Long Island Care Center INC — Flushing, NY · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335676.