How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1811 9th Avenue NW, Ardmore, OK 73401 (opens Google Maps) · Carter County · (580) 223-3303· 126 certified beds · avg 71 residents/day · certified since Mar 14, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ELMBROOK MANAGEMENT COMPANY (11 facilities, chain avg rating 3.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Feb 13, 2026 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint F-0697
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 13, 2026 | ▲ G · Actual harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Feb 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Aug 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Aug 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jan 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jan 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Jan 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Apr 30, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 9 | 0 | E |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.40 | 4.58 | 3.95 | bottom 41% in Oklahoma; top 26% in the U.S. |
| Registered Nurse hours | 0.60 | 0.41 | 0.69 | top 14% in Oklahoma; top 48% in the U.S. |
| Weekend total nurse staffing | 3.55 | 4.16 | 3.50 | bottom 17% in Oklahoma; top 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.28 | 0.28 | 0.48 | top 37% in Oklahoma; bottom 28% in the U.S. |
| Total nursing staff turnover (%) | 47.8 | 55.5 | 45.8 | top 27% in Oklahoma; bottom 42% in the U.S. |
| RN turnover (%) | 42.9 | 53.6 | 42.9 | top 34% in Oklahoma; bottom 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.51, RN 0.48, weekend 2.83.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.51 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Elmbrook Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Coble, Tom | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/27/2018 |
| Elmbrook Home, INC. | Organization | Direct Ownership Interest | NOT APPLICABLE | 10/29/2008 |
| Elmbrook Properties INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 10/29/2008 |
| Coble, Tom | Individual | Corporate Officer | NOT APPLICABLE | 12/27/2018 |
| Coble, Tom | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2018 |
| Coble, Tom | Individual | ADP of the SNF | NOT APPLICABLE | 12/27/2018 |
| Dixson, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Dixson, James | Individual | ADP of the SNF | NOT APPLICABLE | 11/05/2018 |
| Elmbrook Home, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/29/2008 |
| Elmbrook Home, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 10/29/2008 |
| Elmbrook Properties INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/29/2008 |
| Elmbrook Properties INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/29/2008 |
| Lodes, Jason | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Lodes, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2023 |
| Lodes, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2023 |
| Stevenson, Amanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/05/2018 |
| Stevenson, Amanda | Individual | ADP of the SNF | NOT APPLICABLE | 11/05/2018 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Elmbrook Management Company — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Southbrook Healthcare, INC | 1.5 mi | Ardmore, OK | ★★★★★ | 5/5 | |
| Ardmore Center for Rehabilitation and Healthcare | 2.1 mi | Ardmore, OK | ★★★☆☆ | 5/5 | |
| Woodview Home, INC. | 2.7 mi | Ardmore, OK | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 375160.
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