Southbrook Healthcare, INC

Name: Southbrook Healthcare, INC
Address: 832 ISABEL SOUTHWEST, Ardmore, OK, 73401, US
Telephone: 5802235901

832 Isabel Southwest, Ardmore, OK 73401 · Carter County · 114 certified beds · avg 58 residents/day · certified since May 13, 1996

Part of chain: ELMBROOK MANAGEMENT COMPANY (11 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.21

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 30, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 3, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 2, 2023	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Sep 14, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 14, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 14, 2022	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 14, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 14, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 14, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 14, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).

Year	Citations	Worst severity that year
2022	7	F
2023	1	D
2024	1	E
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.21	4.58	3.95	bottom 30% in Oklahoma; top 32% in the U.S.
Registered Nurse hours	1.02	0.41	0.69	top 1% in Oklahoma; top 15% in the U.S.
Weekend total nurse staffing	3.49	4.16	3.50	bottom 15% in Oklahoma; top 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.70	0.28	0.48	top 3% in Oklahoma; top 16% in the U.S.
Total nursing staff turnover (%)	33.3	55.5	45.8	top 5% in Oklahoma; top 20% in the U.S.
RN turnover (%)	0.0	53.6	42.9	top 1% in Oklahoma; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.59, RN 0.87, weekend 2.98. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Elmbrook Properties INC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/09/2008
Coble, Tom	Individual	Corporate Officer	NOT APPLICABLE	12/09/2008
Coble, Tom	Individual	Operational/Managerial Control	NOT APPLICABLE	12/09/2008
Coble, Tom	Individual	ADP of the SNF	NOT APPLICABLE	12/09/2008
Dixson, James	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
Dixson, James	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
Kelley, Craig	Individual	Operational/Managerial Control	NOT APPLICABLE	06/17/2020
Kelley, Craig	Individual	ADP of the SNF	NOT APPLICABLE	06/17/2020
Lodes, Jason	Individual	Corporate Officer	NOT APPLICABLE	03/06/2023
Lodes, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	03/06/2023
Lodes, Jason	Individual	ADP of the SNF	NOT APPLICABLE	03/06/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Ardmore Center for Rehabilitation and Healthcare	1.0 mi	Ardmore, OK	★★★☆☆	5/5
Elmbrook Home	1.5 mi	Ardmore, OK	★★☆☆☆	2/5
Woodview Home, INC.	2.2 mi	Ardmore, OK	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Ardmore →

Facility data as of CMS processing date 2026-08-01. CCN 375255.

The Care File

Visit checklist — Southbrook Healthcare, INC

832 Isabel Southwest, Ardmore, OK 73401 · 5802235901

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375255 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)