Dove Healthcare - Regional Vent Center
2815 County Highway I, Chippewa Falls, WI 54729 · Chippewa County · 50 certified beds · avg 29 residents/day · certified since Feb 1, 1985
Part of chain: DOVE HEALTHCARE (11 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 18, 2025 · F-0695 · triggered by a complaint
The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Why it matters: Mistakes in breathing care can quickly become life-threatening for residents who depend on oxygen or equipment.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 24, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 15, 2026 | E · Potential for harm, repeated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Apr 15, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 15, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Apr 15, 2026 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Apr 15, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 15, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 18, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Feb 13, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 2 | 1 | J ▲ |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $68,402.
| Date | Type | Amount / length |
|---|---|---|
| Feb 13, 2025 | Fine | $68,402 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.82 | 4.29 | 3.95 | bottom 39% in Wisconsin; top 47% in the U.S. |
| Registered Nurse hours | 1.29 | 1.01 | 0.69 | top 20% in Wisconsin; top 7% in the U.S. |
| Weekend total nurse staffing | 3.48 | 3.84 | 3.50 | bottom 40% in Wisconsin; top 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.60 | 0.68 | 0.48 | top 1% in Wisconsin; top 1% in the U.S. |
| Total nursing staff turnover (%) | 35.7 | 46.9 | 45.8 | top 18% in Wisconsin; top 26% in the U.S. |
| RN turnover (%) | 18.2 | 39.7 | 42.9 | top 16% in Wisconsin; top 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 9.32, RN 3.16, weekend 8.50. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Divine HC Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Dove 8 Opco Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2024 |
| Goldstar Capital Partners LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar Wisconsin Associates, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar-Divine Holdings Dove 8 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Markovits, Isaak | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Richland, Ilan | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Dettbarn, Kyle | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Goldner, David | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Kiley, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Markovits, Isaak | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Young, Cayci | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wi Veterans Home at Chippewa Falls | 1.5 mi | Chippewa Falls, WI | ★★★★★ | 4/5 | |
| Chippewa Manor Nursing and Rehabilitation | 2.9 mi | Chippewa Falls, WI | ★★★★★ | 4/5 | |
| Oakwood Health Services | 10.9 mi | Altoona, WI | ★★★☆☆ | 3/5 | |
| Grace Lutheran Communities - River Pines | 10.9 mi | Altoona, WI | ★★★★☆ | 4/5 | |
| Dove Healthcare - West Eau Claire | 11.6 mi | Eau Claire, WI | ★★★★☆ | 3/5 | |
| Meadowbrook at Bloomer | 12.1 mi | Bloomer, WI | ★★★☆☆ | 3/5 | |
| Dove Healthcare - Bloomer | 12.7 mi | Bloomer, WI | ★★★★☆ | 4/5 | |
| Dove Healthcare - South Eau Claire | 12.9 mi | Eau Claire, WI | ★★★★★ | 5/5 | |
| Cornell Health Services | 18.4 mi | Cornell, WI | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 525379.