Wi Veterans Home at Chippewa Falls

Name: Wi Veterans Home at Chippewa Falls
Address: 2175 E PARK AVE, Chippewa Falls, WI, 54729, US
Telephone: 7157206775

2175 E Park Ave, Chippewa Falls, WI 54729 · Chippewa County · 72 certified beds · avg 69 residents/day · certified since Feb 13, 2013

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 12, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 14, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Mar 1, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Worst severity that year
2023	1	D
2024	4	D
2025	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.25	4.29	3.95	top 17% in Wisconsin; top 10% in the U.S.
Registered Nurse hours	1.63	1.01	0.69	top 8% in Wisconsin; top 3% in the U.S.
Weekend total nurse staffing	4.84	3.84	3.50	top 14% in Wisconsin; top 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.90	0.68	0.48	top 18% in Wisconsin; top 8% in the U.S.
Total nursing staff turnover (%)	37.6	46.9	45.8	top 25% in Wisconsin; top 30% in the U.S.
RN turnover (%)	27.6	39.7	42.9	top 33% in Wisconsin; top 25% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.94, RN 1.22, weekend 3.63. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Government - State

Owner / manager	Type	Role	Stake	Since
State of Wisconsin	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2012
Briscoe, David	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2012
Briscoe, Patricia	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2012
Health Dimensions Consulting INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2012
Health Dimensions Consulting INC	Organization	ADP of the SNF	NOT APPLICABLE	03/05/2025
Hennessey, Erin	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Parker, James	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/22/2012
Parker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	04/22/2012
Parker, James	Individual	ADP of the SNF	NOT APPLICABLE	04/22/2012
Plendl, Katie	Individual	Operational/Managerial Control	NOT APPLICABLE	06/23/2022
Plendl, Katie	Individual	ADP of the SNF	NOT APPLICABLE	06/23/2022
Rogotzke, Amber	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Sauter, Lauren	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2018
Sauter, Lauren	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018
Servatius, Tammy	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/14/2025
Servatius, Tammy	Individual	Operational/Managerial Control	NOT APPLICABLE	10/14/2025
Servatius, Tammy	Individual	ADP of the SNF	NOT APPLICABLE	10/14/2025
Shvetzoff, Sergei	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2012
Shvetzoff, Tami	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2012
State of Wisconsin	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Dove Healthcare - Regional Vent Center	1.5 mi	Chippewa Falls, WI	★★★☆☆	3/5
Chippewa Manor Nursing and Rehabilitation	1.7 mi	Chippewa Falls, WI	★★★★★	4/5
Oakwood Health Services	9.6 mi	Altoona, WI	★★★☆☆	3/5
Grace Lutheran Communities - River Pines	9.6 mi	Altoona, WI	★★★★☆	4/5
Dove Healthcare - West Eau Claire	10.6 mi	Eau Claire, WI	★★★★☆	3/5
Dove Healthcare - South Eau Claire	11.5 mi	Eau Claire, WI	★★★★★	5/5
Meadowbrook at Bloomer	13.4 mi	Bloomer, WI	★★★☆☆	3/5
Dove Healthcare - Bloomer	13.9 mi	Bloomer, WI	★★★★☆	4/5
Cornell Health Services	19.6 mi	Cornell, WI	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Chippewa Falls →

Facility data as of CMS processing date 2026-08-01. CCN 525708.

The Care File

Visit checklist — Wi Veterans Home at Chippewa Falls

2175 E Park Ave, Chippewa Falls, WI 54729 · 7157206775

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525708 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)