Dove Healthcare - Rice Lake
910 Bear Paw Ave, Rice Lake, WI 54868 · Barron County · 50 certified beds · avg 44 residents/day · certified since Oct 1, 2014
Part of chain: DOVE HEALTHCARE (11 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jul 2, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 2, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 5, 2026 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Aug 13, 2025 | D · Potential for harm, one-off | The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. |
| Aug 13, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 2 | 0 | D |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.63 | 4.29 | 3.95 | top 31% in Wisconsin; top 20% in the U.S. |
| Registered Nurse hours | 0.88 | 1.01 | 0.69 | bottom 45% in Wisconsin; top 22% in the U.S. |
| Weekend total nurse staffing | 4.11 | 3.84 | 3.50 | top 34% in Wisconsin; top 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.52 | 0.68 | 0.48 | bottom 36% in Wisconsin; top 31% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 46.9 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.7 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.48, RN 0.85, weekend 3.98. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Divine HC Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Dove 8 Opco Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2024 |
| Goldstar Capital Partners LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar Wisconsin Associates, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar-Divine Holdings Dove 8 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Markovits, Isaak | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Richland, Ilan | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldner, David | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Kiley, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Markovits, Isaak | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Overlien, Hannah | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Sampson, Richard | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Heritage Lakeside | 1.2 mi | Rice Lake, WI | ★☆☆☆☆ | 1/5 | abuse |
| Barron Care and Rehabilitation | 8.4 mi | Barron, WI | ★☆☆☆☆ | 2/5 | |
| Care and Rehab - Cumberland | 13.3 mi | Cumberland, WI | ★★★☆☆ | 2/5 | |
| Meadowbrook at Chetek | 14.5 mi | Chetek, WI | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 525715.