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Grace Lutheran Communities - River Pines
206 N Willson Dr, Altoona, WI 54720 (opens Google Maps) · Eau Claire County · (715) 598-7800· 50 certified beds · avg 40 residents/day · certified since Jul 22, 2016 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected May 21, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.06
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. F-0801
View all 7 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 26, 2025 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Feb 26, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Feb 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 26, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 2).
All citationsSerious citations (G–L)
2025
All citations: 5
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 5 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.06
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 1.17
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.67
Wisconsin average: 3.84
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.06 | 4.29 | 3.95 | top 21% in Wisconsin; top 12% in the U.S. |
| Registered Nurse hours | 1.17 | 1.01 | 0.69 | top 28% in Wisconsin; top 10% in the U.S. |
| Weekend total nurse staffing | 4.67 | 3.84 | 3.50 | top 18% in Wisconsin; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.80 | 0.68 | 0.48 | top 27% in Wisconsin; top 11% in the U.S. |
| Total nursing staff turnover (%) | 51.4 | 46.9 | 45.8 | bottom 36% in Wisconsin; bottom 33% in the U.S. |
| RN turnover (%) | 46.7 | 39.7 | 42.9 | bottom 39% in Wisconsin; bottom 41% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.99, RN 1.15, weekend 4.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Grace Lutheran Communities - River Pines. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berg, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2016 |
| Berg, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2016 |
| Bohl, Amy | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/27/2023 |
| Boyes, Alan | Individual | Corporate Director | NOT APPLICABLE | 05/01/2023 |
| Cohen, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/13/2016 |
| Cohen, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 08/29/2025 |
| Duhr, Amy | Individual | Corporate Officer | NOT APPLICABLE | 01/17/2020 |
| Duhr, Amy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/17/2020 |
| Duhr, Amy | Individual | ADP of the SNF | NOT APPLICABLE | 01/17/2020 |
| Dziekan, Dennis | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2017 |
| Felton, Connie | Individual | Corporate Director | NOT APPLICABLE | 05/01/2025 |
| Grothe, Arthur | Individual | Corporate Director | NOT APPLICABLE | 05/01/2023 |
| Larson, Jamie | Individual | Corporate Officer | NOT APPLICABLE | 05/09/2022 |
| Larson, Jamie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/29/2022 |
| Larson, Jamie | Individual | ADP of the SNF | NOT APPLICABLE | 05/29/2022 |
| Lokken, Paul | Individual | Corporate Director | NOT APPLICABLE | 05/01/2017 |
| Miller, Cory | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/29/2019 |
| Palmer, Carli | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/25/2014 |
| Peltier, Suzette | Individual | Corporate Director | NOT APPLICABLE | 05/01/2022 |
| Phillips, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/25/2022 |
Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 25 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oakwood Health Services | 0.1 mi | Altoona, WI | ★★★☆☆ | 3/5 | |
| Dove Healthcare - South Eau Claire | 2.0 mi | Eau Claire, WI | ★★★★★ | 5/5 | |
| Dove Healthcare - West Eau Claire | 4.2 mi | Eau Claire, WI | ★★★★☆ | 3/5 | |
| Chippewa Manor Nursing and Rehabilitation | 8.1 mi | Chippewa Falls, WI | ★★★★★ | 4/5 | |
| Wi Veterans Home at Chippewa Falls | 9.6 mi | Chippewa Falls, WI | ★★★★★ | 4/5 | |
| Dove Healthcare - Regional Vent Center | 10.9 mi | Chippewa Falls, WI | ★★★☆☆ | 3/5 | |
| Augusta Health and Rehabilitation | 18.0 mi | Augusta, WI | ★★☆☆☆ | 3/5 | |
| American Lutheran Home-Mondovi | 19.5 mi | Mondovi, WI | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 525724.