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No fines or payment denials in the published 3-year window.
51019 Ridge View Road, Osseo, WI 54758 (opens Google Maps) · Trempealeau County · (715) 597-2493· 46 certified beds · avg 34 residents/day · certified since Apr 1, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: DOVE HEALTHCARE (11 facilities, chain avg rating 3.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 25, 2026 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 25, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 25, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Feb 25, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 18, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Oct 18, 2023 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Oct 18, 2023 | E · Potential for more than minimal harm, pattern | The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. · F-0909 |
| Oct 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Oct 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | E |
| 2026 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.87 | 4.29 | 3.95 | top 7% in Wisconsin; top 5% in the U.S. |
| Registered Nurse hours | 1.55 | 1.01 | 0.69 | top 11% in Wisconsin; top 4% in the U.S. |
| Weekend total nurse staffing | 4.95 | 3.84 | 3.50 | top 12% in Wisconsin; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.68 | 0.48 | top 43% in Wisconsin; top 18% in the U.S. |
| Total nursing staff turnover (%) | 68.3 | 46.9 | 45.8 | bottom 8% in Wisconsin; bottom 7% in the U.S. |
| RN turnover (%) | 60.0 | 39.7 | 42.9 | bottom 20% in Wisconsin; bottom 22% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.11, RN 1.35, weekend 4.31.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Dove Healthcare - Osseo. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Divine HC Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Dove 8 Opco Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar Capital Partners LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar Wisconsin Associates, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Goldstar-Divine Holdings Dove 8 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Markovits, Isaak | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Richland, Ilan | Individual | 5% or Greater Indirect Ownership Interest | — | 01/01/2024 |
| Dickson, Erik | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Franks, Benjamin | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Goldner, David | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Kiley, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Markovits, Isaak | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Dove Healthcare — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Augusta Health and Rehabilitation | 7.6 mi | Augusta, WI | ★★☆☆☆ | 3/5 | |
| Pigeon Falls HCC | 11.3 mi | Pigeon Falls, WI | ★★★★★ | 4/5 | |
| Trempealeau Cty HCC Imd | 16.4 mi | Whitehall, WI | ★★★★★ | 5/5 | |
| Dove Healthcare - South Eau Claire | 18.9 mi | Eau Claire, WI | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Trempealeau, WI — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 525709.
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