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Dallas Retirement Village Health Center
377 NW Jasper Street, Dallas, OR 97338 (opens Google Maps) · Polk County · (503) 623-5581· 121 certified beds · avg 97 residents/day · certified since Sep 12, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)
4/5
Health inspection rating (on-site)
inspected Apr 10, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.19
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 35 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. F-0655
View all 35 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 10, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Dec 6, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jul 31, 2023 | F · Potential for more than minimal harm, widespread | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838 |
| Jul 31, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have policies ensuring that, if it ever closes, the administrator carries out all required steps to protect residents through the closure. · F-0846 |
| Jul 31, 2023 | F · Potential for more than minimal harm, widespread | The facility has more than 120 beds but did not hire a qualified full-time social worker as required. · F-0850 |
| Jul 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Jul 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jul 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jul 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · F-0745 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · F-0825 |
| Jul 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 6).
All citationsSerious citations (G–L)
2023
All citations: 25
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 25 | 0 | F |
| 2024 | 4 | 0 | F |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOregon averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.19
Oregon average: 5.42
U.S. average: 3.95
Registered Nurse hours
This facility: 0.87
Oregon average: 0.78
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.51
Oregon average: 4.85
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.19 | 5.42 | 3.95 | bottom 37% in Oregon; top 11% in the U.S. |
| Registered Nurse hours | 0.87 | 0.78 | 0.69 | top 26% in Oregon; top 23% in the U.S. |
| Weekend total nurse staffing | 4.51 | 4.85 | 3.50 | bottom 32% in Oregon; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.53 | 0.48 | 0.48 | top 27% in Oregon; top 29% in the U.S. |
| Total nursing staff turnover (%) | 44.0 | 47.4 | 45.8 | top 43% in Oregon; top 47% in the U.S. |
| RN turnover (%) | 54.2 | 51.6 | 42.9 | bottom 49% in Oregon; bottom 30% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.40, RN 0.90, weekend 4.69.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.40 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Dallas Retirement Village Health Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Dallas Mennonite Retirement Community, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2010 |
| Adams, Nancy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Buckingham, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Fast, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Humphrey, Susan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Life Care Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/28/2012 |
| Life Care Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/16/2025 |
| Lument Real Estate Capital LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 04/19/2003 |
| Lument Real Estate Capital LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 04/19/2003 |
| McCleery, Debra | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Newman, Joseph | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Ottaway, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Ottaway, Robert | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Parrett, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Parrett, David | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Pauls, Debra | Individual | Corporate Director | NOT APPLICABLE | 03/26/2020 |
| Sanborn, Stefanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Sanborn, Stefanie | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Suarez, Yolanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2026 |
| Suarez, Yolanda | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2026 |
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Rolling Green Village — Greenville, SC · overall 5/5
- The Preston Health Center — Hilton Head Island, SC · overall 5/5
- Somerfield at the Heritage — Brentwood, TN · overall 5/5
- Carillon INC — Lubbock, TX · overall 3/5
- Parkwood Village — Bedford, TX · overall 4/5
- Signature Pointe — Dallas, TX · overall 2/5
- The Arbour at Westminster Manor — Austin, TX · overall 5/5
- Briarwood at Timber Ridge — Issaquah, WA · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Oregon midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Independence Health and Rehabilitation | 7.7 mi | Independence, OR | ★★☆☆☆ | 2/5 | |
| Rivers Edge Rehabilitation and Care | 11.9 mi | Sheridan, OR | ★★☆☆☆ | 2/5 | |
| Avamere Transitional Care at Sunnyside | 14.0 mi | Salem, OR | ★★☆☆☆ | 2/5 | |
| Windsor Health and Rehabilitation | 14.2 mi | Salem, OR | ★★★☆☆ | 3/5 | |
| Avamere Court at Keizer | 15.0 mi | Keizer, OR | ★★★★☆ | 4/5 | |
| Keizer Nursing and Rehabilitation | 15.1 mi | Keizer, OR | ★★★☆☆ | 3/5 | |
| Salem Transitional Care | 16.5 mi | Salem, OR | ★★☆☆☆ | 2/5 | |
| Tierra Rose Care Center | 16.7 mi | Salem, OR | ★★★★★ | 5/5 | |
| Village at Hillside | 19.7 mi | McMinnville, OR | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 385207.
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