Ohio ›Copley

Concordia at Sumner

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970 Sumner Parkway, Copley, OH 44321 (opens Google Maps) · Summit County · (330) 664-1000· 48 certified beds · avg 42 residents/day · certified since Jan 10, 2004 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CONCORDIA LUTHERAN MINISTRIES (8 facilities, chain avg rating 3.6★)

4/5
Health inspection rating (on-site)
inspected Jan 22, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.67
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.

  1. C · Potential for minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

View all 18 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 22, 2026C · Potential for minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 13, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Aug 25, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Feb 13, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812
Feb 13, 2025E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804
Jul 24, 2024D · Potential for more than minimal harm, isolatedThe facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · from a complaint · F-0569
Feb 26, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 26, 2024F · Potential for more than minimal harm, widespreadThe facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838
Feb 26, 2024E · Potential for more than minimal harm, patternThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Feb 26, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Feb 26, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Feb 26, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 24, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 24, 2022F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 24, 2022F · Potential for more than minimal harm, widespreadThe facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. · F-0888
Feb 24, 2022E · Potential for more than minimal harm, patternThe facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings. · F-0606
Feb 24, 2022D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 24, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 6
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202260F
202470F
202540F
202610C

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.67
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.39
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.22
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.673.453.95top 27% in Ohio; bottom 45% in the U.S.
Registered Nurse hours0.390.600.69bottom 19% in Ohio; bottom 21% in the U.S.
Weekend total nurse staffing3.223.073.50top 29% in Ohio; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)0.240.420.48bottom 16% in Ohio; bottom 20% in the U.S.
Total nursing staff turnover (%)48.148.745.8top 48% in Ohio; bottom 42% in the U.S.
RN turnover (%)37.543.942.9top 39% in Ohio; top 42% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.38, weekend 3.15.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Concordia at Sumner. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

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  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Concordia Care NetworkOrganization5% or Greater Direct Ownership Interest100%09/01/2022
Barkley, StephanieIndividualCorporate DirectorNOT APPLICABLE01/01/2022
Boughner, NancyIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Falbo, MichaelIndividualCorporate DirectorNOT APPLICABLE12/31/2014
Falbo, MichaelIndividualCorporate OfficerNOT APPLICABLE01/01/2019
Falbo, MichaelIndividualADP of the SNFNOT APPLICABLE01/01/2019
Frndak, KeithIndividualCorporate DirectorNOT APPLICABLE11/13/2012
Frndak, KeithIndividualCorporate OfficerNOT APPLICABLE11/13/2012
Frndak, KeithIndividualADP of the SNFNOT APPLICABLE11/13/2012
Heintz, FrederickIndividualCorporate DirectorNOT APPLICABLE01/01/2018
Hortert, BrianIndividualCorporate DirectorNOT APPLICABLE12/20/2019
Hortert, BrianIndividualCorporate OfficerNOT APPLICABLE04/01/2016
Hortert, BrianIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2016
Hortert, BrianIndividualADP of the SNFNOT APPLICABLE04/01/2016
McKay, NatalieIndividualCorporate DirectorNOT APPLICABLE01/01/2022
Oster, MarcIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2021
Oster, MarcIndividualADP of the SNFNOT APPLICABLE04/01/2021
Partis, MicheleIndividualCorporate DirectorNOT APPLICABLE01/01/2019
Rehkopf, PaulIndividualCorporate DirectorNOT APPLICABLE01/01/2021
Washburn, DanielIndividualCorporate DirectorNOT APPLICABLE11/13/2012

Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Concordia Lutheran Ministries — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Could I join residents for a meal to see the food quality and temperature for myself?"
  • "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
  • "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 85 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Timberland Ridge Nursing & Rehabilitation0.6 miFairlawn, OH★★★☆☆2/5
Arbors at Fairlawn the1.1 miFairlawn, OH★★★★☆3/5
Copley Health Center1.4 miCopley, OH★★★★☆3/5
Phoenix of Fairlawn1.7 miAkron, OH★★★☆☆3/5
Village at St Edward Nrsg Care2.3 miFairlawn, OH★★★★☆4/5
Regency Care of Copley2.5 miAkron, OH★★★★★4/5
Wyant Woods Healthcare Center2.5 miAkron, OH★★☆☆☆1/5abuse
Bath Manor Special Care Centre3.7 miAkron, OH★★☆☆☆2/5
Highland Square Nursing and Rehabilitation5.2 miAkron, OH★★☆☆☆1/5abuse
Ohio Living Rockynol5.3 miAkron, OH★★★★★5/5
The Merriman6.0 miAkron, OH★☆☆☆☆1/5abuse
Wadsworth Pointe6.4 miWadsworth, OH★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Summit, OH — 43 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Copley →

Facility data as of CMS processing date 2026-08-01. CCN 366289.

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