How to file a complaint about care →
No fines or payment denials in the published 3-year window.
970 Sumner Parkway, Copley, OH 44321 (opens Google Maps) · Summit County · (330) 664-1000· 48 certified beds · avg 42 residents/day · certified since Jan 10, 2004 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CONCORDIA LUTHERAN MINISTRIES (8 facilities, chain avg rating 3.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 22, 2026 | C · Potential for minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 13, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Aug 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Feb 13, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Feb 13, 2025 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · from a complaint · F-0569 |
| Feb 26, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 26, 2024 | F · Potential for more than minimal harm, widespread | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. · F-0838 |
| Feb 26, 2024 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Feb 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Feb 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 24, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 24, 2022 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 24, 2022 | F · Potential for more than minimal harm, widespread | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. · F-0888 |
| Feb 24, 2022 | E · Potential for more than minimal harm, pattern | The facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings. · F-0606 |
| Feb 24, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 24, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
Citations from standard inspections decreased between the last two inspection cycles (6 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2024 | 7 | 0 | F |
| 2025 | 4 | 0 | F |
| 2026 | 1 | 0 | C |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.67 | 3.45 | 3.95 | top 27% in Ohio; bottom 45% in the U.S. |
| Registered Nurse hours | 0.39 | 0.60 | 0.69 | bottom 19% in Ohio; bottom 21% in the U.S. |
| Weekend total nurse staffing | 3.22 | 3.07 | 3.50 | top 29% in Ohio; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.42 | 0.48 | bottom 16% in Ohio; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 48.1 | 48.7 | 45.8 | top 48% in Ohio; bottom 42% in the U.S. |
| RN turnover (%) | 37.5 | 43.9 | 42.9 | top 39% in Ohio; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.38, weekend 3.15.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.60 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Concordia at Sumner. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Concordia Care Network | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2022 |
| Barkley, Stephanie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Boughner, Nancy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Falbo, Michael | Individual | Corporate Director | NOT APPLICABLE | 12/31/2014 |
| Falbo, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Falbo, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Frndak, Keith | Individual | Corporate Director | NOT APPLICABLE | 11/13/2012 |
| Frndak, Keith | Individual | Corporate Officer | NOT APPLICABLE | 11/13/2012 |
| Frndak, Keith | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2012 |
| Heintz, Frederick | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Hortert, Brian | Individual | Corporate Director | NOT APPLICABLE | 12/20/2019 |
| Hortert, Brian | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2016 |
| Hortert, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2016 |
| Hortert, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2016 |
| McKay, Natalie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Oster, Marc | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2021 |
| Oster, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2021 |
| Partis, Michele | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Rehkopf, Paul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Washburn, Daniel | Individual | Corporate Director | NOT APPLICABLE | 11/13/2012 |
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Concordia Lutheran Ministries — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Timberland Ridge Nursing & Rehabilitation | 0.6 mi | Fairlawn, OH | ★★★☆☆ | 2/5 | |
| Arbors at Fairlawn the | 1.1 mi | Fairlawn, OH | ★★★★☆ | 3/5 | |
| Copley Health Center | 1.4 mi | Copley, OH | ★★★★☆ | 3/5 | |
| Phoenix of Fairlawn | 1.7 mi | Akron, OH | ★★★☆☆ | 3/5 | |
| Village at St Edward Nrsg Care | 2.3 mi | Fairlawn, OH | ★★★★☆ | 4/5 | |
| Regency Care of Copley | 2.5 mi | Akron, OH | ★★★★★ | 4/5 | |
| Wyant Woods Healthcare Center | 2.5 mi | Akron, OH | ★★☆☆☆ | 1/5 | abuse |
| Bath Manor Special Care Centre | 3.7 mi | Akron, OH | ★★☆☆☆ | 2/5 | |
| Highland Square Nursing and Rehabilitation | 5.2 mi | Akron, OH | ★★☆☆☆ | 1/5 | abuse |
| Ohio Living Rockynol | 5.3 mi | Akron, OH | ★★★★★ | 5/5 | |
| The Merriman | 6.0 mi | Akron, OH | ★☆☆☆☆ | 1/5 | abuse |
| Wadsworth Pointe | 6.4 mi | Wadsworth, OH | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Summit, OH — 43 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366289.
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