Crown Center at Laurel Lake
200 Laurel Lake Dr, Hudson, OH 44236 · Summit County · 75 certified beds · avg 61 residents/day · certified since May 4, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 25, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 12, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 4, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 4, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Oct 28, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 25, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 1, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Aug 17, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 17, 2023 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 17, 2023 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Aug 17, 2023 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Aug 17, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 19, 2021 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | F |
| 2023 | 5 | 0 | F |
| 2024 | 3 | 1 | G ▲ |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
20 fines totaling $111,970.
| Date | Type | Amount / length |
|---|---|---|
| Feb 20, 2024 | Fine | $4,893 |
| Feb 12, 2024 | Fine | $4,893 |
| Jan 22, 2024 | Fine | $14,679 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,762 |
| Nov 20, 2023 | Fine | $4,587 |
| Nov 13, 2023 | Fine | $4,587 |
| Nov 6, 2023 | Fine | $4,587 |
| Oct 30, 2023 | Fine | $4,587 |
| Oct 23, 2023 | Fine | $4,587 |
| Oct 17, 2023 | Fine | $4,587 |
| Oct 10, 2023 | Fine | $4,587 |
| Oct 2, 2023 | Fine | $4,587 |
| Sep 25, 2023 | Fine | $4,587 |
| Sep 18, 2023 | Fine | $4,587 |
| Sep 11, 2023 | Fine | $4,587 |
| Sep 5, 2023 | Fine | $4,587 |
| Aug 28, 2023 | Fine | $4,587 |
| Aug 21, 2023 | Fine | $4,587 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.88 | 3.45 | 3.95 | top 4% in Ohio; top 15% in the U.S. |
| Registered Nurse hours | 0.75 | 0.60 | 0.69 | top 20% in Ohio; top 32% in the U.S. |
| Weekend total nurse staffing | 4.46 | 3.07 | 3.50 | top 3% in Ohio; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.42 | 0.48 | top 28% in Ohio; top 33% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 48.7 | 45.8 | — |
| RN turnover (%) | 0.0 | 43.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 0.65, weekend 3.91. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Covas, Stepanie | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/07/2012 |
| Covas, Stepanie | Individual | Corporate Director | NOT APPLICABLE | 12/13/2004 |
| Denk, Mike | Individual | Corporate Director | NOT APPLICABLE | 02/01/2007 |
| Garro, Joan | Individual | Corporate Director | NOT APPLICABLE | 02/01/2017 |
| Mulligan, John | Individual | Corporate Director | NOT APPLICABLE | 02/01/2017 |
| Murphy, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 02/01/2009 |
| Oster, David | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/01/2005 |
| Oster, David | Individual | Corporate Director | NOT APPLICABLE | 10/01/2005 |
| Oster, David | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2005 |
| Stevens, Loretta | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hudson Elms Nursing Center | 1.4 mi | Hudson, OH | ★☆☆☆☆ | 1/5 | |
| Heritage of Hudson | 1.9 mi | Hudson, OH | ★★★★☆ | 4/5 | |
| Seasons Nursing and Rehab | 3.0 mi | Stow, OH | ★★★☆☆ | 2/5 | |
| Hudson Springs Nursing and Rehab | 3.7 mi | Stow, OH | ★★☆☆☆ | 2/5 | |
| Twinsburg Post Acute | 4.0 mi | Twinsburg, OH | ★☆☆☆☆ | 1/5 | |
| Wayside Farm INC | 4.1 mi | Peninsula, OH | ★★☆☆☆ | 2/5 | |
| Manor of Grande Village | 4.6 mi | Twinsburg, OH | ★★★☆☆ | 3/5 | |
| Avenue at Macedonia | 5.0 mi | Macedonia, OH | ★★☆☆☆ | 2/5 | |
| The Pavilion at Stow for Nursing and Rehabilitatio | 5.5 mi | Stow, OH | ★★☆☆☆ | 3/5 | |
| Arbors at Stow | 6.2 mi | Stow, OH | ★★☆☆☆ | 1/5 | abuse |
| Continuing Healthcare of Cuyahoga Falls | 6.2 mi | Cuyahoga Falls, OH | —/5 | SFF | |
| Bath Creek Estates | 6.4 mi | Cuyahoga Falls, OH | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 365793.