Concordia at Sumner
970 Sumner Parkway, Copley, OH 44321 · Summit County · 48 certified beds · avg 42 residents/day · certified since Jan 10, 2004
Part of chain: CONCORDIA LUTHERAN MINISTRIES (8 facilities, chain avg rating 3.6★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.67
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 22, 2026 | C · Minimal risk, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 13, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 25, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 13, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Feb 13, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Jul 24, 2024 | D · Potential for harm, one-off | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · from a complaint |
| Feb 26, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 26, 2024 | F · Potential for harm, facility-wide | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Feb 26, 2024 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 26, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 24, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 24, 2022 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 24, 2022 | F · Potential for harm, facility-wide | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. |
| Feb 24, 2022 | E · Potential for harm, repeated | The facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings. |
| Feb 24, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 24, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2024 | 7 | 0 | F |
| 2025 | 4 | 0 | F |
| 2026 | 1 | 0 | C |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.67 | 3.45 | 3.95 | top 27% in Ohio; bottom 45% in the U.S. |
| Registered Nurse hours | 0.39 | 0.60 | 0.69 | bottom 19% in Ohio; bottom 21% in the U.S. |
| Weekend total nurse staffing | 3.22 | 3.07 | 3.50 | top 29% in Ohio; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.42 | 0.48 | bottom 16% in Ohio; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 48.1 | 48.7 | 45.8 | top 48% in Ohio; bottom 42% in the U.S. |
| RN turnover (%) | 37.5 | 43.9 | 42.9 | top 39% in Ohio; top 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.38, weekend 3.15. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Concordia Care Network | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/01/2022 |
| Barkley, Stephanie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Boughner, Nancy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Falbo, Michael | Individual | Corporate Director | NOT APPLICABLE | 12/31/2014 |
| Falbo, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Falbo, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Frndak, Keith | Individual | Corporate Director | NOT APPLICABLE | 11/13/2012 |
| Frndak, Keith | Individual | Corporate Officer | NOT APPLICABLE | 11/13/2012 |
| Frndak, Keith | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2012 |
| Heintz, Frederick | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Hortert, Brian | Individual | Corporate Director | NOT APPLICABLE | 12/20/2019 |
| Hortert, Brian | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2016 |
| Hortert, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2016 |
| Hortert, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2016 |
| McKay, Natalie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Oster, Marc | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2021 |
| Oster, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2021 |
| Partis, Michele | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Rehkopf, Paul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Washburn, Daniel | Individual | Corporate Director | NOT APPLICABLE | 11/13/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Timberland Ridge Nursing & Rehabilitation | 0.6 mi | Fairlawn, OH | ★★★☆☆ | 2/5 | |
| Arbors at Fairlawn the | 1.1 mi | Fairlawn, OH | ★★★★☆ | 3/5 | |
| Copley Health Center | 1.4 mi | Copley, OH | ★★★★☆ | 3/5 | |
| Phoenix of Fairlawn | 1.7 mi | Akron, OH | ★★★☆☆ | 3/5 | |
| Village at St Edward Nrsg Care | 2.3 mi | Fairlawn, OH | ★★★★☆ | 4/5 | |
| Regency Care of Copley | 2.5 mi | Akron, OH | ★★★★★ | 4/5 | |
| Wyant Woods Healthcare Center | 2.5 mi | Akron, OH | ★★☆☆☆ | 1/5 | abuse |
| Bath Manor Special Care Centre | 3.7 mi | Akron, OH | ★★☆☆☆ | 2/5 | |
| Highland Square Nursing and Rehabilitation | 5.2 mi | Akron, OH | ★★☆☆☆ | 1/5 | abuse |
| Ohio Living Rockynol | 5.2 mi | Akron, OH | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 366289.