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Complete Care at Summit Ridge
20 Summit Street, West Orange, NJ 07052 (opens Google Maps) · Essex County · (973) 736-2000· 152 certified beds · avg 146 residents/day · certified since Jul 1, 1973 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
3/5
Health inspection rating (on-site)
inspected May 27, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.50
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint F-0686
View all 26 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. · F-0577 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · F-0908 |
| Apr 4, 2023 | F · Potential for more than minimal harm, widespread | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Apr 4, 2023 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Apr 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not perform required COVID-19 testing on residents and staff. · F-0886 |
| Apr 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Apr 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 29, 2021 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Mar 29, 2021 | B · Potential for minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (13 → 8).
All citationsSerious citations (G–L)
2021
All citations: 2
Serious citations (G–L): 0
2023
All citations: 13
Serious citations (G–L): 0
2025
All citations: 11
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 2 | 0 | D |
| 2023 | 13 | 0 | F |
| 2025 | 11 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew Jersey averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.50
New Jersey average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.51
New Jersey average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.19
New Jersey average: 3.53
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.50 | 3.88 | 3.95 | bottom 41% in New Jersey; bottom 37% in the U.S. |
| Registered Nurse hours | 0.51 | 0.67 | 0.69 | bottom 42% in New Jersey; bottom 39% in the U.S. |
| Weekend total nurse staffing | 3.19 | 3.53 | 3.50 | bottom 40% in New Jersey; bottom 41% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.50 | 0.48 | bottom 46% in New Jersey; bottom 47% in the U.S. |
| Total nursing staff turnover (%) | 38.8 | 39.7 | 45.8 | top 49% in New Jersey; top 33% in the U.S. |
| RN turnover (%) | 42.1 | 37.7 | 42.9 | bottom 39% in New Jersey; bottom 49% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.52, weekend 3.23.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.56 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Complete Care at Summit Ridge. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Eef Capital LLC | Organization | 5% or Greater Direct Ownership Interest | 45% | 02/01/2019 |
| Schlaff, Benny | Individual | 5% or Greater Indirect Ownership Interest | 23% | 02/01/2019 |
| Schlaff, Nachum | Individual | 5% or Greater Indirect Ownership Interest | 23% | 02/01/2019 |
| Weissman, Malka | Individual | Indirect Ownership Interest | NOT APPLICABLE | 02/01/2019 |
| Agresti, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2023 |
| Agresti, James | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/2023 |
| Eef Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Grewal, Baljinder | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/06/2020 |
| Grewal, Baljinder | Individual | ADP of the SNF | NOT APPLICABLE | 04/06/2020 |
| Levovitz, Yitzchok | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2019 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/19/2022 |
| Oleka, Kanene | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/28/2022 |
| Oleka, Kanene | Individual | ADP of the SNF | NOT APPLICABLE | 03/28/2022 |
| Peace Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Schlaff, Benny | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Schlaff, Nachum | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Stein, Shalom | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/01/2019 |
| Stein, Shalom | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Summit Care Reality LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Ulysse, Rony | Individual | ADP of the SNF | NOT APPLICABLE | 04/29/2024 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Complete Care at Voorhees, LLC — Voorhees, NJ · overall 2/5
- Complete Care at Wall LLC — Wall, NJ · overall 2/5
- Complete Care at Wayne Hills Rehab & Resp Center — Wayne, NJ · overall 1/5
- Complete Care at West Caldwell LLC — West Caldwell, NJ · overall 4/5
- Complete Care at Westfield, LLC — Westfield, NJ · overall 4/5
- Complete Care at Woodlands — Plainfield, NJ · overall 5/5
- Complete Care at Berkshire LLC — Reading, PA · overall 4/5
- Complete Care at Harston Hall LLC — Flourtown, PA · overall 1/5
Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the New Jersey midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 39% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 203 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Daughters of Israel Pleasant Valley Home | 0.4 mi | West Orange, NJ | ★★★☆☆ | 2/5 | |
| Alaris Health at West Orange | 1.1 mi | West Orange, NJ | ★★★★☆ | 3/5 | |
| Livingston Post Acute Care | 1.6 mi | Livingston, NJ | ★★☆☆☆ | 2/5 | |
| Stratford Manor Rehabilitation and Care Center | 1.6 mi | West Orange, NJ | ★★★★☆ | 3/5 | |
| Inglemoor Rehabilitation and Care Center | 1.8 mi | Livingston, NJ | ★★★★★ | 5/5 | |
| Green Hill | 2.6 mi | West Orange, NJ | ★★☆☆☆ | 2/5 | |
| White House Healthcare and Rehabilitation Center | 2.8 mi | Orange, NJ | ★★★★★ | 4/5 | |
| Axia Care Center of Orange | 3.0 mi | Orange, NJ | ★☆☆☆☆ | 1/5 | |
| St Catherine of Siena | 3.2 mi | Caldwell, NJ | ★★★☆☆ | 3/5 | |
| Montclair Care Center | 3.3 mi | Montclair, NJ | ★★★★☆ | 4/5 | |
| Brookhaven Health Care Center | 3.4 mi | East Orange, NJ | ★★★☆☆ | 3/5 | |
| Family of Caring Healthcare at Montclair | 3.8 mi | Montclair, NJ | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Essex, NJ — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Complete Care at West Caldwell LLC — West Caldwell, NJ · overall 4/5
- Forest Hills Center for Rehabilitation and Healing — Newark, NJ · overall 2/5
- Grove Park Healthcare and Rehabilitation Center — East Orange, NJ · overall 2/5
- Job Haines Home for Aged People — Bloomfield, NJ · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 315038.