Community Extended Care Hospital of Montclair
9620 Fremont Ave, Montclair, CA 91763 · San Bernardino County · 140 certified beds · avg 125 residents/day · certified since Mar 15, 1974
Part of chain: THE MANDELBAUM FAMILY (18 facilities, chain avg rating 3.2★)
5/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
3.66
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 26, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 26, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 2, 2026 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint |
| May 7, 2025 | D · Potential for harm, one-off | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 15, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 10, 2023 | F · Potential for harm, facility-wide | The facility did not have enough support staff to safely and effectively run its food and nutrition service. |
| Feb 10, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 10, 2023 | E · Potential for harm, repeated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Feb 10, 2023 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 10, 2023 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 11 | 0 | F |
| 2024 | 4 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.66 | 4.31 | 3.95 | bottom 18% in California; bottom 44% in the U.S. |
| Registered Nurse hours | 0.44 | 0.61 | 0.69 | bottom 43% in California; bottom 29% in the U.S. |
| Weekend total nurse staffing | 3.36 | 3.90 | 3.50 | bottom 19% in California; top 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.56 | 0.51 | 0.48 | top 25% in California; top 27% in the U.S. |
| Total nursing staff turnover (%) | 26.5 | 36.7 | 45.8 | top 21% in California; top 9% in the U.S. |
| RN turnover (%) | 25.0 | 38.1 | 42.9 | top 26% in California; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.50, RN 0.66, weekend 5.06. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Castro-Garcia, Maria | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Castro-Garcia, Maria | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/06/2019 |
| Castro-Garcia, Maria | Individual | ADP of the SNF | NOT APPLICABLE | 11/06/2019 |
| Cosme, Rodolfo | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/03/2024 |
| Cosme, Rodolfo | Individual | ADP of the SNF | NOT APPLICABLE | 09/03/2024 |
| Daliva, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2023 |
| Daliva, John | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Fremont NF LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/1986 |
| Hansen | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Hansen | Organization | ADP of the SNF | NOT APPLICABLE | 08/25/2025 |
| Hidalgo, Analiza | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/21/2013 |
| Hidalgo, Analiza | Individual | ADP of the SNF | NOT APPLICABLE | 05/21/2013 |
| Landingin, Anne | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/16/2024 |
| Landingin, Anne | Individual | ADP of the SNF | NOT APPLICABLE | 04/16/2024 |
| Mandelbaum, Brenda | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/10/2026 |
| Mandelbaum, Janet | Individual | Corporate Officer | NOT APPLICABLE | 01/02/2019 |
| Mandelbaum, Simcha | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2026 |
| Mandelbaum, Simcha | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2026 |
| Pham, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2000 |
| Pham, Julie | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2000 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Montclair Manor Care Center | 1.0 mi | Montclair, CA | ★★★★★ | 4/5 | |
| Claremont Heights Post Acute | 1.8 mi | Claremont, CA | ★★☆☆☆ | 2/5 | |
| Claremont Manor Care Center | 2.6 mi | Claremont, CA | ★★★☆☆ | 3/5 | |
| Heritage Park Nursing Center | 2.6 mi | Upland, CA | ★★★★★ | 5/5 | |
| Pilgrim Place Health Services Center | 2.6 mi | Claremont, CA | ★★★☆☆ | 2/5 | |
| Las Colinas Post Acute | 2.9 mi | Ontario, CA | ★★☆☆☆ | 2/5 | |
| Ontario Grove Healthcare & Wellness Centre, LP | 2.9 mi | Ontario, CA | ★★★☆☆ | 4/5 | |
| Inland Christian Home | 3.1 mi | Ontario, CA | ★★★★☆ | 4/5 | |
| Mount San Antonio Gardens | 3.1 mi | Pomona, CA | ★★★★★ | 5/5 | |
| Upland Rehabilitation and Care Center | 3.2 mi | Upland, CA | ★★★★★ | 4/5 | |
| Villa Mesa Care Center | 3.3 mi | Upland, CA | ★★★☆☆ | 4/5 | |
| Ontario Healthcare Center | 3.4 mi | Ontario, CA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 056444.