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No fines or payment denials in the published 3-year window.
3939 S 92nd St, Greenfield, WI 53228 (opens Google Maps) · Milwaukee County · (414) 321-1800· 50 certified beds · avg 44 residents/day · certified since Nov 3, 1982 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: FRANCISCAN SISTERS OF CHRISTIAN CHARITY (3 facilities, chain avg rating 3.7★)
New to these records? How to read an inspection report →
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, pattern · May 21, 2026 · F-0678
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 16, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · May 21, 2026 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 16, 2026 (Deficient, Provider has date of correction)
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. F-0678
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 21, 2026 | ▲ K · Immediate jeopardy, pattern | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · F-0678 |
| May 21, 2026 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 21, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 21, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 21, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| May 21, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| May 21, 2026 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Feb 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Feb 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Oct 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Oct 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Oct 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
| 2026 | 13 | 2 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.07 | 4.29 | 3.95 | bottom 49% in Wisconsin; top 37% in the U.S. |
| Registered Nurse hours | 0.98 | 1.01 | 0.69 | top 44% in Wisconsin; top 16% in the U.S. |
| Weekend total nurse staffing | 3.62 | 3.84 | 3.50 | bottom 47% in Wisconsin; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.58 | 0.68 | 0.48 | bottom 43% in Wisconsin; top 25% in the U.S. |
| Total nursing staff turnover (%) | 52.5 | 46.9 | 45.8 | bottom 31% in Wisconsin; bottom 31% in the U.S. |
| RN turnover (%) | 63.6 | 39.7 | 42.9 | bottom 13% in Wisconsin; bottom 17% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 1.00, weekend 3.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.14 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Clement Manor Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Chang, Steve | Individual | Contracted Managing Employee | NOT APPLICABLE | 09/01/2021 |
| Dougherty, Philip | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Ferger, Dennis | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/20/1984 |
| Ferger, Dennis | Individual | Corporate Officer | NOT APPLICABLE | 01/04/2000 |
| Franciscan Sisters of Christian Charity Sponsored Ministries, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Heindel, John | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2021 |
| Loch, Timothy | Individual | Contracted Managing Employee | NOT APPLICABLE | 04/01/2024 |
| Loewus, Carly | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/18/2020 |
| Maher, Ann | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2020 |
| Schulte, Judeen | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2009 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Franciscan Sisters of Christian Charity — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Maplewood Center | 1.2 mi | West Allis, WI | ★☆☆☆☆ | 1/5 | |
| Complete Care at Hales Corners | 1.8 mi | Hales Corners, WI | ★★★☆☆ | 3/5 | |
| Greendale Park Nursing and Rehab | 2.9 mi | Greendale, WI | ★☆☆☆☆ | 1/5 | |
| Resolve at West Allis Respiratory and Rehab | 3.0 mi | West Allis, WI | ★☆☆☆☆ | 1/5 | |
| Complete Care at Southpointe | 3.1 mi | Greenfield, WI | ★★★☆☆ | 2/5 | |
| Lindengrove New Berlin | 3.1 mi | New Berlin, WI | ★☆☆☆☆ | 1/5 | |
| Sunrise Health Services | 3.1 mi | Milwaukee, WI | ★★☆☆☆ | 2/5 | |
| Aria at Mitchell Manor | 3.2 mi | West Allis, WI | ★★★☆☆ | 3/5 | |
| St Camillus Health Center | 4.5 mi | Wauwatosa, WI | ★★☆☆☆ | 1/5 | |
| Wheaton Franciscan HC - Terrace at St Francis | 4.6 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | |
| Autumn Lake Healthcare at Greenfield | 4.6 mi | Milwaukee, WI | ★☆☆☆☆ | 1/5 | abuse |
| Maple Ridge Health Services | 4.6 mi | Milwaukee, WI | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Milwaukee, WI — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 525327.
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