Broken Arrow Nursing Home, INC

424 North Date Avenue, Broken Arrow, OK 74012 (opens Google Maps) · Tulsa County · (918) 251-5343· 101 certified beds · avg 67 residents/day · certified since Sep 14, 2015 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Nov 1, 2024

Serious findings on record

Fines, last 3 years

5.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.

Aug 14, 2025E · Potential for more than minimal harm, pattern
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
Nov 1, 2024D · Potential for more than minimal harm, isolated
The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment. F-0603
Feb 8, 2024E · Potential for more than minimal harm, pattern
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint F-0558

View all 25 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Aug 14, 2025	E · Potential for more than minimal harm, pattern	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Nov 1, 2024	D · Potential for more than minimal harm, isolated	The facility did not protect residents from being involuntarily separated — kept apart from other residents, kept out of their own room, or confined to their room. Isolating a resident this way is a form of mistreatment. · F-0603
Feb 8, 2024	E · Potential for more than minimal harm, pattern	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558
Feb 8, 2024	D · Potential for more than minimal harm, isolated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint · F-0758
Sep 28, 2023	E · Potential for more than minimal harm, pattern	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Sep 28, 2023	E · Potential for more than minimal harm, pattern	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
Sep 28, 2023	E · Potential for more than minimal harm, pattern	The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730
Sep 28, 2023	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 28, 2023	E · Potential for more than minimal harm, pattern	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. · F-0909
Sep 28, 2023	D · Potential for more than minimal harm, isolated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not keep residents' personal and medical information private and confidential. · F-0583
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
May 19, 2021	E · Potential for more than minimal harm, pattern	The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. · F-0943
May 19, 2021	D · Potential for more than minimal harm, isolated	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · F-0660
May 19, 2021	D · Potential for more than minimal harm, isolated	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2021

2023

2024

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2021	15	E
2023	6	E
2024	3	E
2025	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityOklahoma averageU.S. average

Total nurse staffing (hours per resident per day)

5.01

4.58

3.95

Registered Nurse hours

0.17

0.41

0.69

Weekend total nurse staffing

4.24

4.16

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Oklahoma avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.01	4.58	3.95	top 27% in Oklahoma; top 13% in the U.S.
Registered Nurse hours	0.17	0.41	0.69	bottom 6% in Oklahoma; bottom 2% in the U.S.
Weekend total nurse staffing	4.24	4.16	3.50	top 43% in Oklahoma; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.14	0.28	0.48	bottom 9% in Oklahoma; bottom 4% in the U.S.
Total nursing staff turnover (%)	58.3	55.5	45.8	bottom 44% in Oklahoma; bottom 19% in the U.S.
RN turnover (%)	100.0	53.6	42.9	bottom 5% in Oklahoma; bottom 1% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.93, RN 0.14, weekend 3.32.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.93 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Broken Arrow Nursing Home, INC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Cooper, Joanna	Individual	5% or Greater Direct Ownership Interest	—	04/01/1990
Poormon, Paulie	Individual	5% or Greater Direct Ownership Interest	6%	07/01/1995
Woodard, Debra	Individual	5% or Greater Direct Ownership Interest	6%	07/01/1995
Cooper, Joanna	Individual	Corporate Director	NOT APPLICABLE	04/01/1990
Cooper, Joanna	Individual	Corporate Officer	NOT APPLICABLE	04/01/1990
Poormon, Paulie	Individual	Corporate Director	NOT APPLICABLE	07/01/1995
Poormon, Paulie	Individual	Corporate Officer	NOT APPLICABLE	07/01/1995
Poormon, Paulie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/1995
Woodard, Debra	Individual	Corporate Director	NOT APPLICABLE	07/01/1995
Woodard, Debra	Individual	Corporate Officer	NOT APPLICABLE	07/01/1995

All 10 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 58% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 39 within 20 miles)

Facility	Distance	City	Overall	Inspection
Aspen Health and Rehab	0.8 mi	Broken Arrow, OK	★★★☆☆	3/5
Cedarcrest Care Center	1.2 mi	Broken Arrow, OK	★★☆☆☆	2/5
Village Health Care Center	1.3 mi	Broken Arrow, OK	★☆☆☆☆	1/5
Franciscan Villa	2.4 mi	Broken Arrow, OK	★★☆☆☆	3/5
Senior Suites Healthcare	2.5 mi	Broken Arrow, OK	★★☆☆☆	2/5
Forest Hills Care and Rehabilitation Center	2.6 mi	Broken Arrow, OK	★★★☆☆	3/5
Ignite Medical Resort Tulsa, LLC	4.2 mi	Tulsa, OK	★★★★★	4/5
The Cottage Extended Care	5.0 mi	Tulsa, OK	★★★☆☆	4/5
Leisure Village Health Care Center	6.1 mi	Tulsa, OK	★☆☆☆☆	1/5
Tulsa Center for Rehabilitation and Healthcare	6.3 mi	Tulsa, OK	★★☆☆☆	4/5
Montereau, INC.	6.4 mi	Tulsa, OK	★★★☆☆	3/5
Tulsa Nursing Center	6.8 mi	Tulsa, OK	★★★★☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Tulsa, OK — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Colonial Manor Nursing Home — Tulsa, OK · overall 4/5
Emerald Care Center Tulsa — Tulsa, OK · overall 1/5
Glenwood Skilled Nursing and Therapy — Glenpool, OK · overall 3/5
Grace Skilled Nursing and Therapy Jenks — Jenks, OK · overall 2/5
Gracewood Health & Rehab — Tulsa, OK · overall 2/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Broken Arrow →

Facility data as of CMS processing date 2026-08-01. CCN 375565.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Broken Arrow Nursing Home, INC

424 North Date Avenue, Broken Arrow, OK 74012 · (918) 251-5343

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Under what circumstances, if any, would a resident ever be kept in their room or separated from others?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 58% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 375565 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)