How to file a complaint about care →
No fines or payment denials in the published 3-year window.
143 10 20th Avenue, Whitestone, NY 11357 (opens Google Maps) · Queens County · (718) 961-1212· 200 certified beds · avg 196 residents/day · certified since May 16, 1971 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: THE GRAND HEALTHCARE (16 facilities, chain avg rating 1.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Apr 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. · F-0914 |
| May 4, 2023 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Sep 27, 2018 | F · Potential for more than minimal harm, widespread | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. · F-0813 |
| Sep 27, 2018 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 27, 2018 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 10 | 0 | F |
| 2023 | 5 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.80 | 3.58 | 3.95 | bottom 14% in New York; bottom 8% in the U.S. |
| Registered Nurse hours | 0.38 | 0.68 | 0.69 | bottom 11% in New York; bottom 19% in the U.S. |
| Weekend total nurse staffing | 2.59 | 3.13 | 3.50 | bottom 22% in New York; bottom 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.48 | 0.48 | bottom 21% in New York; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 10.4 | 40.3 | 45.8 | top 1% in New York; top 1% in the U.S. |
| RN turnover (%) | 22.7 | 39.8 | 42.9 | top 14% in New York; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.82, RN 0.38, weekend 2.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.82 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bridge View Nursing Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fogel, Aaron | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Kalter, Moshe | Individual | 5% or Greater Direct Ownership Interest | 46% | 01/06/2009 |
| Strauss, Jeremy | Individual | 5% or Greater Direct Ownership Interest | 9% | 01/01/2023 |
| Fogel, Aaron | Individual | ADP of the SNF | NOT APPLICABLE | 01/05/2009 |
| Germain, Frantz | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/23/2019 |
| Germain, Frantz | Individual | ADP of the SNF | NOT APPLICABLE | 06/27/2025 |
| Kalter, Moshe | Individual | Corporate Director | NOT APPLICABLE | 01/05/2009 |
| Kalter, Moshe | Individual | Corporate Officer | NOT APPLICABLE | 01/05/2009 |
| Kalter, Moshe | Individual | ADP of the SNF | NOT APPLICABLE | 01/05/2009 |
| Rosalimsky, Shai | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| Rosalimsky, Shai | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
| Schwartz, Elliott | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| Schwartz, Elliott | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
| Strauss, Jeremy | Individual | Corporate Director | NOT APPLICABLE | 11/01/2022 |
| Strauss, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2022 |
| Strauss, Jeremy | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2022 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain The Grand Healthcare — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Grand Rehabilitation and Nursing at Queens | 0.4 mi | Whitesone, NY | ★★★★☆ | 4/5 | |
| Waterview Nursing Care Center | 1.2 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Woodcrest Rehab & Residential H C Center, L L C | 1.2 mi | Flushing, NY | ★★★☆☆ | 3/5 | |
| Cliffside Rehab & Residential Health Care Center | 1.2 mi | Flushing, NY | ★★★★☆ | 4/5 | |
| Cypress Garden Center for Nursing and Rehabilitati | 1.2 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Union Plaza Care Center | 1.2 mi | Flushing, NY | ★★★★★ | 4/5 | |
| Elmhurst Care Center, INC, | 1.3 mi | East Elmhurst, NY | ★★★★☆ | 4/5 | |
| Sapphire Center for Rehabilitation & Nursing of Ce | 1.4 mi | Flushing, NY | ★★☆☆☆ | 1/5 | |
| The Pavilion at Queens for Rehabilitation & Nursin | 1.4 mi | Flushing, NY | ★★★☆☆ | 2/5 | |
| Long Island Care Center INC | 1.6 mi | Flushing, NY | ★★★★★ | 4/5 | |
| St Mary's Hospital for Children | 1.8 mi | Bayside, NY | ★★★★★ | 4/5 | |
| Franklin Center for Rehabilitation and Nursing | 2.1 mi | Flushing, NY | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Queens, NY — 56 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335327.
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