How to file a complaint about care →
No fines or payment denials in the published 3-year window.
15100 Birchaven Lane, Findlay, OH 45840 (opens Google Maps) · Hancock County · (419) 424-3000· 118 certified beds · avg 94 residents/day · certified since Sep 15, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 29 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint F-0607
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Apr 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Apr 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Apr 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Apr 9, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jan 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jan 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Nov 7, 2022 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Nov 7, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Nov 7, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Nov 7, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Nov 7, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 7, 2022 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Dec 18, 2019 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 18, 2019 | E · Potential for more than minimal harm, pattern | The facility did not provide at least one adequately sized room for dining and activities, with good lighting, airflow, and furniture. · F-0920 |
| Dec 18, 2019 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Dec 18, 2019 | D · Potential for more than minimal harm, isolated | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · F-0809 |
| Dec 18, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Citations from standard inspections increased between the last two inspection cycles (6 → 13).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | E |
| 2022 | 6 | 0 | D |
| 2025 | 13 | 0 | E |
| 2026 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.91 | 3.45 | 3.95 | top 3% in Ohio; top 15% in the U.S. |
| Registered Nurse hours | 1.23 | 0.60 | 0.69 | top 3% in Ohio; top 9% in the U.S. |
| Weekend total nurse staffing | 4.65 | 3.07 | 3.50 | top 3% in Ohio; top 10% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.98 | 0.42 | 0.48 | top 2% in Ohio; top 6% in the U.S. |
| Total nursing staff turnover (%) | 42.9 | 48.7 | 45.8 | top 35% in Ohio; top 44% in the U.S. |
| RN turnover (%) | 34.5 | 43.9 | 42.9 | top 37% in Ohio; top 38% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.53, RN 1.38, weekend 5.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Birchaven Retirement Village. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Blanchard Valley Health System | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/17/2008 |
| Bishop-Pierce, Judith | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/20/2023 |
| Bishop-Pierce, Judith | Individual | ADP of the SNF | NOT APPLICABLE | 03/20/2023 |
| Brough, Michael | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Brough, Michael | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2021 |
| Cosiano, Frank | Individual | Corporate Director | NOT APPLICABLE | 07/01/2015 |
| Cosiano, Frank | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2015 |
| Cytlak, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Cytlak, David | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Dowling, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Dowling, James | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2018 |
| Edgington, Annette | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Edgington, Annette | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2023 |
| Hopkins, William | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Hopkins, William | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2022 |
| Jones, Ginger | Individual | Corporate Director | NOT APPLICABLE | 05/01/2015 |
| Jones, Ginger | Individual | Trustee of the SNF | NOT APPLICABLE | 05/01/2015 |
| Kennard, Dan | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Kennard, Dan | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2021 |
| Kroetz, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
Showing 20 of 39 parties CMS has on file for this facility; 19 are not displayed. The full list is in the CMS Ownership dataset.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fox Run Manor | 0.0 mi | Findlay, OH | ★★★☆☆ | 2/5 | |
| The Manor at Greendale | 2.0 mi | Findlay, OH | ★★★★★ | 4/5 | |
| Heritage the | 2.3 mi | Findlay, OH | ★☆☆☆☆ | 2/5 | |
| Briar Hill Health Campus | 9.1 mi | North Baltimore, OH | ★★★★★ | 5/5 | |
| Serenity Spring Senior Living at Arlington | 10.5 mi | Arlington, OH | ★★★★☆ | 3/5 | |
| Independence House | 13.2 mi | Fostoria, OH | ★★★★☆ | 4/5 | |
| St Catherine's C C of Fostoria | 14.6 mi | Fostoria, OH | ★★★☆☆ | 3/5 | |
| Good Shepherd Home | 14.7 mi | Fostoria, OH | ★★★★☆ | 3/5 | |
| Mennonite Memorial Home | 16.5 mi | Bluffton, OH | ★★★☆☆ | 3/5 | |
| Meadows of Leipsic | 17.6 mi | Leipsic, OH | ★★★★★ | 4/5 | |
| Willow Ridge of Mennonite Home Communities of Ohio | 17.9 mi | Bluffton, OH | ★★★★★ | 4/5 | |
| Autumn Court | 20.0 mi | Ottawa, OH | ★★★★☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 365973.
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