How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.79, RN 1.49, weekend 4.95.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.79 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 49 parties CMS has on file for this facility; 29 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Sterling Healthcare — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Briarcliff Health & Rehabilitation Center — South Bend, IN · overall 2/5
• Milton Home, the — South Bend, IN · overall 5/5
• South Shore Health & Rehabilitation Center — Gary, IN · overall 1/5
• Vernon Health & Rehabilitation — Wabash, IN · overall 3/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How do you coordinate and monitor care for residents who receive dialysis?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 47% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 49 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Greencastle →