Amarillo Medical Lodge

Name: Amarillo Medical Lodge
Address: 9 MEDICAL DR, Amarillo, TX, 79106, US
Telephone: 8063522731

9 Medical Dr, Amarillo, TX 79106 · Potter County · 102 certified beds · avg 70 residents/day · certified since Apr 1, 1994

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.84

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 12, 2026	E · Potential for harm, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 9, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 9, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 9, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 7, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Dec 6, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 6, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 6, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 3, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 4).

Year	Citations	Worst severity that year
2023	4	D
2024	1	D
2025	3	E
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.84	3.46	3.95	bottom 14% in Texas; bottom 9% in the U.S.
Registered Nurse hours	0.44	0.44	0.69	top 38% in Texas; bottom 28% in the U.S.
Weekend total nurse staffing	2.47	3.04	3.50	bottom 13% in Texas; bottom 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.52	0.34	0.48	top 12% in Texas; top 31% in the U.S.
Total nursing staff turnover (%)	0.0	55.3	45.8	—
RN turnover (%)	0.0	54.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.14, RN 0.48, weekend 2.73. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Booker Hospital District	Organization	5% or Greater Direct Ownership Interest	100%	12/01/2023
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	12/01/2023
Cantrell, Christopher	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2023
Cantrell, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Cantrell, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2020
Hoover, Shawn	Individual	Corporate Officer	NOT APPLICABLE	12/01/2023
Hyrum Health Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2023
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Rankin, Ron	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2020
Rankin, Ron	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2020
Rankin, Ron	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2020
Rowlett Creek Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Rowlett Creek Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/22/2025
Standard Bearer Healthcare Op, LP	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2023
The Ensign Group INC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Windflower Health Center	0.1 mi	Amarillo, TX	★★★★☆	4/5
Heritage Convalescent Center	0.2 mi	Amarillo, TX	★★☆☆☆	3/5
Landmark of Amarillo Rehabilitation and Nursing Ce	0.6 mi	Amarillo, TX	★★★☆☆	3/5
Amarillo Center for Skilled Care	0.8 mi	Amarillo, TX	★★★☆☆	3/5
Ussery Roan Texas State Veterans Home	1.0 mi	Amarillo, TX	★★★☆☆	3/5
Kirkland Court Health and Rehabilitation Center	1.1 mi	Amarillo, TX	★☆☆☆☆	1/5	abuse
Five Points Nursing and Rehabilitation	1.9 mi	Amarillo, TX	★★★★☆	4/5
Ware Memorial Care Center	3.4 mi	Amarillo, TX	★★★★☆	3/5
Legacy Rehabilitation and Living	3.9 mi	Amarillo, TX	★★☆☆☆	2/5
Georgia Manor Nursing Home	3.9 mi	Amarillo, TX	★★☆☆☆	3/5
Hillside Heights Rehabilitation Suites	4.8 mi	Amarillo, TX	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Amarillo →

Facility data as of CMS processing date 2026-08-01. CCN 675282.

The Care File

Visit checklist — Amarillo Medical Lodge

9 Medical Dr, Amarillo, TX 79106 · 8063522731

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 675282 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)