Ware Memorial Care Center

Name: Ware Memorial Care Center
Address: 1510 S Van Buren St., Amarillo, TX, 79101, US
Telephone: 8063730471

1510 S Van Buren St., Amarillo, TX 79101 · Potter County · 120 certified beds · avg 88 residents/day · certified since Dec 30, 2022

3/5

Health inspection rating (on-site)

Serious findings on record

$81,894

Fines, last 3 years

6.47

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Feb 24, 2025 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Mar 26, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Oct 6, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 27, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 16, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Feb 12, 2026	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 12, 2026	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 12, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 12, 2026	B · Minimal risk, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Feb 24, 2025	▲ J · Immediate jeopardy, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 5, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 5, 2024	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Dec 5, 2024	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Dec 5, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 5, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 5, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 5, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Oct 25, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 25, 2023	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 6, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 3, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	10	1	G ▲
2024	8	0	F
2025	1	1	J ▲
2026	8	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $81,894, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Feb 24, 2025	Fine	$81,894
Feb 24, 2025	Payment Denial	1 days from Mar 25, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.47	3.46	3.95	top 1% in Texas; top 2% in the U.S.
Registered Nurse hours	0.66	0.44	0.69	top 12% in Texas; top 41% in the U.S.
Weekend total nurse staffing	6.03	3.04	3.50	top 1% in Texas; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.34	0.48	bottom 48% in Texas; bottom 29% in the U.S.
Total nursing staff turnover (%)	25.5	55.3	45.8	top 2% in Texas; top 8% in the U.S.
RN turnover (%)	20.0	54.6	42.9	top 6% in Texas; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.83, RN 0.59, weekend 5.44. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Baptist Community Services	Organization	5% or Greater Direct Ownership Interest	100%	12/30/2022
Anderson, Darrell	Individual	Corporate Director	NOT APPLICABLE	12/31/2019
Baptist Community Services	Organization	Operational/Managerial Control	NOT APPLICABLE	12/30/2022
Baptist Community Services	Organization	ADP of the SNF	NOT APPLICABLE	12/30/2022
Borden, Patrick	Individual	Corporate Director	NOT APPLICABLE	12/31/2019
Boykin, Lori	Individual	Corporate Director	NOT APPLICABLE	12/31/2020
Byrd, Robert	Individual	Corporate Director	NOT APPLICABLE	12/31/2024
Cartwright, Donald	Individual	Corporate Director	NOT APPLICABLE	12/31/2020
Duggan, Brad	Individual	Corporate Director	NOT APPLICABLE	12/31/2020
Hamilton, Henry	Individual	Corporate Director	NOT APPLICABLE	12/31/2021
Hicks, Andy	Individual	Corporate Director	NOT APPLICABLE	12/31/2016
Hotmann, Mark	Individual	Corporate Director	NOT APPLICABLE	12/31/2024
Jones, Charles	Individual	Corporate Director	NOT APPLICABLE	12/31/2021
Rankin, Ron	Individual	Operational/Managerial Control	NOT APPLICABLE	12/30/2022
Rankin, Ron	Individual	ADP of the SNF	NOT APPLICABLE	12/30/2022
Sharp, Stacy	Individual	Corporate Director	NOT APPLICABLE	12/31/2019
Singleton, Katherine	Individual	Operational/Managerial Control	NOT APPLICABLE	12/30/2022
Singleton, Katherine	Individual	ADP of the SNF	NOT APPLICABLE	12/30/2022
Stillman, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	12/30/2022
Stillman, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	12/30/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Georgia Manor Nursing Home	2.8 mi	Amarillo, TX	★★☆☆☆	3/5
Heritage Convalescent Center	3.4 mi	Amarillo, TX	★★☆☆☆	3/5
Windflower Health Center	3.4 mi	Amarillo, TX	★★★★☆	4/5
Amarillo Medical Lodge	3.4 mi	Amarillo, TX	★★★★★	5/5
Landmark of Amarillo Rehabilitation and Nursing Ce	3.6 mi	Amarillo, TX	★★★☆☆	3/5
Legacy Rehabilitation and Living	3.8 mi	Amarillo, TX	★★☆☆☆	2/5
Amarillo Center for Skilled Care	4.0 mi	Amarillo, TX	★★★☆☆	3/5
Kirkland Court Health and Rehabilitation Center	4.0 mi	Amarillo, TX	★☆☆☆☆	1/5	abuse
Ussery Roan Texas State Veterans Home	4.2 mi	Amarillo, TX	★★★☆☆	3/5
Five Points Nursing and Rehabilitation	5.1 mi	Amarillo, TX	★★★★☆	4/5
Hillside Heights Rehabilitation Suites	6.7 mi	Amarillo, TX	★★☆☆☆	2/5	abuse

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Facility data as of CMS processing date 2026-08-01. CCN 745022.

The Care File

Visit checklist — Ware Memorial Care Center

1510 S Van Buren St., Amarillo, TX 79101 · 8063730471

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $81,894

Most serious findings on record:

▲ Feb 24, 2025 (F-0686, Immediate jeopardy, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
▲ Oct 6, 2023 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 745022 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)