Zuckerberg San Francisco General Hosp & Trauma SNF

Name: Zuckerberg San Francisco General Hosp & Trauma SNF
Address: 1001 POTRERO AVENUE, San Francisco, CA, 94110, US
Telephone: 4152068283

1001 Potrero Avenue, San Francisco, CA 94110 · San Francisco County · 30 certified beds · avg 21 residents/day · certified since Mar 20, 1996

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

9.80

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 19, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 19, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 19, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 19, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 19, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 17, 2023	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Jun 8, 2023	F · Potential for harm, facility-wide	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Jun 8, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 8, 2023	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Jun 8, 2023	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	F
2024	5	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	9.80	4.31	3.95	top 1% in California; top 1% in the U.S.
Registered Nurse hours	5.73	0.61	0.69	top 1% in California; top 1% in the U.S.
Weekend total nurse staffing	8.39	3.90	3.50	top 1% in California; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	3.74	0.51	0.48	top 1% in California; top 1% in the U.S.
Total nursing staff turnover (%)	0.0	36.7	45.8	—
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.33, RN 4.87, weekend 7.14. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

Government - City/county

Owner / manager	Type	Role	Stake	Since
City & County of San Francisco	Organization	5% or Greater Direct Ownership Interest	100%	07/01/1966
Arnold, Timothy	Individual	W-2 Managing Employee	NOT APPLICABLE	01/11/2019
Arnold, Timothy	Individual	Corporate Director	NOT APPLICABLE	01/11/2019
Arnold, Timothy	Individual	Operational/Managerial Control	NOT APPLICABLE	01/11/2019
Istvan, Thomas	Individual	Corporate Director	NOT APPLICABLE	03/01/2018
Istvan, Thomas	Individual	Corporate Officer	NOT APPLICABLE	03/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you explain health changes and treatment options to residents and their families?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"Who is your infection preventionist, and what training do they have?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
California Pacific Medical Ctr- Davies Campus Hosp	1.4 mi	San Francisco, CA	★★★★★	5/5
Hayes Convalescent Hospital	2.1 mi	San Francisco, CA	★★★★★	5/5
San Francisco Health Care	2.1 mi	San Francisco, CA	★☆☆☆☆	1/5
Central Gardens Post Acute	2.1 mi	San Francisco, CA	★★★★★	5/5
Jewish Home & Rehab Center D/P SNF	2.2 mi	San Francisco, CA	★★★★★	4/5
Sequoias San Francisco Convalescent Hospital	2.3 mi	San Francisco, CA	★★★★☆	3/5
San Francisco Towers	2.4 mi	San Francisco, CA	★★★★★	5/5
City View Post Acute	2.4 mi	San Francisco, CA	★★☆☆☆	2/5
Victorian Post Acute	2.5 mi	San Francisco, CA	★★★★★	4/5
Pacific Heights Transitional Care Center	2.7 mi	San Francisco, CA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in San Francisco →

Facility data as of CMS processing date 2026-08-01. CCN 555660.

The Care File

Visit checklist — Zuckerberg San Francisco General Hosp & Trauma SNF

1001 Potrero Avenue, San Francisco, CA 94110 · 4152068283

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555660 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)