How to file a complaint about care →
No fines or payment denials in the published 3-year window.
1250 Hayes Street, San Francisco, CA 94117 (opens Google Maps) · San Francisco County · (415) 931-8806· 34 certified beds · avg 30 residents/day · certified since Jan 1, 1979 · Medicaid only — not Medicare certified
Certified for Medicaid only. It cannot bill Medicare, so a short post-hospital rehabilitation stay would not be covered the usual way here. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.
The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. F-0813
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 12, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. · F-0813 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759 |
| Oct 12, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | D |
| 2024 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.18 | 4.31 | 3.95 | top 46% in California; top 33% in the U.S. |
| Registered Nurse hours | 0.75 | 0.61 | 0.69 | top 20% in California; top 31% in the U.S. |
| Weekend total nurse staffing | 4.05 | 3.90 | 3.50 | top 31% in California; top 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.81 | 0.51 | 0.48 | top 11% in California; top 11% in the U.S. |
| Total nursing staff turnover (%) | 44.1 | 36.7 | 45.8 | bottom 28% in California; top 48% in the U.S. |
| RN turnover (%) | 40.0 | 38.1 | 42.9 | bottom 47% in California; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.00, RN 0.72, weekend 3.87.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.00 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Hayes Convalescent Hospital. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ownership Data Not Available |
All 1 owning or managing party CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| San Francisco Health Care | 0.0 mi | San Francisco, CA | ★☆☆☆☆ | 1/5 | |
| California Pacific Medical Ctr- Davies Campus Hosp | 0.7 mi | San Francisco, CA | ★★★★★ | 5/5 | |
| Central Gardens Post Acute | 0.8 mi | San Francisco, CA | ★★★★★ | 5/5 | |
| Pacific Heights Transitional Care Center | 0.8 mi | San Francisco, CA | ★★★★★ | 5/5 | |
| Sequoias San Francisco Convalescent Hospital | 0.9 mi | San Francisco, CA | ★★★★☆ | 3/5 | |
| Laurel Heights Community Care | 0.9 mi | San Francisco, CA | ★★★★★ | 4/5 | |
| Victorian Post Acute | 1.1 mi | San Francisco, CA | ★★★★★ | 4/5 | |
| St. Anne's Home | 1.4 mi | San Francisco, CA | ★★★☆☆ | 4/5 | |
| San Francisco Towers | 1.5 mi | San Francisco, CA | ★★★★★ | 5/5 | |
| City View Post Acute | 1.5 mi | San Francisco, CA | ★★☆☆☆ | 2/5 | |
| Lawton Skilled Nursing & Rehabilitation Center | 1.6 mi | San Francisco, CA | ★★★★★ | 5/5 | |
| Zuckerberg San Francisco General Hosp & Trauma SNF | 2.1 mi | San Francisco, CA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in San Francisco, CA — 18 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 05A315.
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