Hayes Convalescent Hospital

Name: Hayes Convalescent Hospital
Address: 1250 HAYES STREET, San Francisco, CA, 94117, US
Telephone: 4159318806

1250 Hayes Street, San Francisco, CA 94117 · San Francisco County · 34 certified beds · avg 30 residents/day · certified since Jan 1, 1979

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.18

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 12, 2024	F · Potential for harm, facility-wide	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Dec 12, 2024	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	D
2024	3	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.18	4.31	3.95	top 46% in California; top 33% in the U.S.
Registered Nurse hours	0.75	0.61	0.69	top 20% in California; top 31% in the U.S.
Weekend total nurse staffing	4.05	3.90	3.50	top 31% in California; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.51	0.48	top 11% in California; top 11% in the U.S.
Total nursing staff turnover (%)	44.1	36.7	45.8	bottom 28% in California; top 48% in the U.S.
RN turnover (%)	40.0	38.1	42.9	bottom 47% in California; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.00, RN 0.72, weekend 3.87. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What are your rules for bringing in my family member's favorite foods, and how are they stored?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you explain health changes and treatment options to residents and their families?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
San Francisco Health Care	0.0 mi	San Francisco, CA	★☆☆☆☆	1/5
California Pacific Medical Ctr- Davies Campus Hosp	0.7 mi	San Francisco, CA	★★★★★	5/5
Central Gardens Post Acute	0.8 mi	San Francisco, CA	★★★★★	5/5
Pacific Heights Transitional Care Center	0.8 mi	San Francisco, CA	★★★★★	5/5
Sequoias San Francisco Convalescent Hospital	0.9 mi	San Francisco, CA	★★★★☆	3/5
Laurel Heights Community Care	0.9 mi	San Francisco, CA	★★★★★	4/5
Victorian Post Acute	1.1 mi	San Francisco, CA	★★★★★	4/5
St. Anne's Home	1.4 mi	San Francisco, CA	★★★☆☆	4/5
San Francisco Towers	1.5 mi	San Francisco, CA	★★★★★	5/5
City View Post Acute	1.5 mi	San Francisco, CA	★★☆☆☆	2/5
Lawton Skilled Nursing & Rehabilitation Center	1.6 mi	San Francisco, CA	★★★★★	5/5
Zuckerberg San Francisco General Hosp & Trauma SNF	2.1 mi	San Francisco, CA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in San Francisco →

Facility data as of CMS processing date 2026-08-01. CCN 05A315.

The Care File

Visit checklist — Hayes Convalescent Hospital

1250 Hayes Street, San Francisco, CA 94117 · 4159318806

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 05A315 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)