Hillside Plaza

Name: Hillside Plaza
Address: 18220 EUCLID AVE, Cleveland, OH, 44112, US
Telephone: 2164866300

18220 Euclid Ave, Cleveland, OH 44112 · Cuyahoga County · 47 certified beds · avg 39 residents/day · certified since Jan 1, 1967

Part of chain: LEGACY HEALTH SERVICES (10 facilities, chain avg rating 3.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 8, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 19, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 19, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 19, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 17, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Dec 17, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 17, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Nov 14, 2024	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Nov 14, 2024	F · Potential for harm, facility-wide	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Nov 14, 2024	F · Potential for harm, facility-wide	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jul 20, 2022	F · Potential for harm, facility-wide	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 20, 2022	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 16, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 16, 2019	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
May 16, 2019	C · Minimal risk, facility-wide	The facility employed staff who were not licensed, certified, or registered as required by state law.
May 16, 2019	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 5).

Year	Citations	Worst severity that year
2019	4	E
2022	8	F
2024	11	F
2025	6	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.35	3.45	3.95	top 47% in Ohio; bottom 29% in the U.S.
Registered Nurse hours	0.73	0.60	0.69	top 21% in Ohio; top 33% in the U.S.
Weekend total nurse staffing	2.62	3.07	3.50	bottom 20% in Ohio; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.42	0.48	top 50% in Ohio; bottom 49% in the U.S.
Total nursing staff turnover (%)	66.0	48.7	45.8	bottom 12% in Ohio; bottom 9% in the U.S.
RN turnover (%)	77.8	43.9	42.9	bottom 8% in Ohio; bottom 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.02, RN 0.88, weekend 3.14. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
CC Oh10 Opco LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Chavos221 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Chavos221 Irrv Tr	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Lionsview Opco NR LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Lionsview SC LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Living26 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Living26 Irrv Tr	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Oh 10 Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/06/2022
Sapphire143 Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Sapphire143 Irrv Tr	Organization	5% or Greater Indirect Ownership Interest	—	07/06/2022
Sharvit, Eliav	Individual	Corporate Officer	NOT APPLICABLE	06/22/2007
Stump, Barry	Individual	W-2 Managing Employee	NOT APPLICABLE	06/07/2019
Stump, Barry	Individual	Corporate Officer	NOT APPLICABLE	05/14/1998

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you keep residents' medical records accurate, complete, and secure?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Willows Health and Rehab Ctr	0.4 mi	Euclid, OH	★★★★☆	3/5
Eastbrook Healthcare Center	0.5 mi	Cleveland, OH	★★★☆☆	3/5
Mount Saint Joseph Rehab Center	1.4 mi	Euclid, OH	★★★★☆	4/5
Slovene Home for the Aged	1.7 mi	Cleveland, OH	★☆☆☆☆	2/5
Gardens of McGregor and Amasa Stone	1.9 mi	East Cleveland, OH	★★★★★	4/5
Gardens of Euclid Beach	1.9 mi	Cleveland, OH	★★☆☆☆	1/5
Heritage Healthcare of Euclid	2.2 mi	Euclid, OH	★☆☆☆☆	2/5
Candlewood Healthcare and Rehabilitation	2.6 mi	East Cleveland, OH	★★★☆☆	3/5
Tranquility of Richmond Heights	2.9 mi	Richmond Heights, OH	★★☆☆☆	2/5
Grande Pointe Healthcare Commu	3.7 mi	Richmond Heights, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Cleveland →

Facility data as of CMS processing date 2026-08-01. CCN 365006.

The Care File

Visit checklist — Hillside Plaza

18220 Euclid Ave, Cleveland, OH 44112 · 2164866300

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365006 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)